We are seeking a highly organized and strategic Program Manager, Customer Stories & Advocacy to own and scale Harvey's customer storytelling and executive advocacy engine.
Requirements
- 5–8 years of experience in customer marketing, storytelling, advocacy, program management, or related roles at a high-growth SaaS or technology company
- Proven experience owning end-to-end customer stories or advocacy programs, from strategy and writing through execution
- Exceptional writing, editing, and storytelling skills, with a proven ability to independently produce polished, executive-ready customer stories and advocacy content
- Meaningful experience with video production—including planning shoots, working with production crews on site, managing post-production workflows, and delivering polished video content
- Strong program management skills with exceptional attention to detail and follow-through
- Excellent written and verbal communication skills; comfortable engaging with senior executives and internal stakeholders
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
