Technical Customer Care Representative

Harris provides mission-critical software solutions for utilities, healthcare, local governments, public safety, and schools throughout the U.

Harris

Employee count: 1001-5000

Salary: 600k-960k USD

India only

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Handles escalated support calls or tickets, manages bug fixes, and provides technical leadership and training for lower level support specialists.

Requirements

Handles escalated support calls or tickets
Manages bug fixes and software enhancements
Provides technical leadership and training for lower level support specialists
Receives requests for computer technical assistance and problem resolution from company employees
Directs the activities of lower level technical support analysts to contribute to the overall performance of the help desk operation

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About the job

Apply before

May 23, 2026

Posted on

Mar 24, 2026

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 600k-960k USD

Location requirements

India

Hiring timezones

India +/- 0 hours

Job categories

Technical Customer Support Associate Customer Technical Support Jobs Technical Support Representative Technical Support Associate Customer Support Technician Technical Support Technician Customer Care Representative Customer Care Technical Support Roles

Skills

Technical Support Escalation Management Technical Leadership Training Help Desk

About Harris

Learn more about Harris and their company culture.

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Harris provides mission-critical software solutions for utilities, healthcare, local governments, public safety, and schools throughout the U.S. and Canada. Harris has offices throughout North America. Visit us at www.harriscomputer.com.

Harris is a wholly-owned subsidiary of Constellation Software, Inc. CSI is a publicly-traded company on the Toronto Stock Exchange. Trading symbol CSU.

Tech stack

Learn about the tools and technologies that Harris uses to build, market, and sell its products.

View tech stack

Node.js

.NET Core

JavaScript

Python

HTML5

Java

CSS 3

PHP

ASP.NET

XML

15 more

Harris employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Harris.

View benefits

Generous vacation

We want you to take it!

Education

Opportunities to learn and grow!

Retirement benefits

401(k) to help you invest in your future.

Disability insurance

Short and long-term disability insurance.

View Harris's employee benefits

Apply now

Please let Harris know you found this job on Himalayas. This helps us grow!

Apply now

About the job

Apply before

May 23, 2026

Posted on

Mar 24, 2026

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 600k-960k USD

Location requirements

India

Hiring timezones

India +/- 0 hours

Job categories

Skills

Technical Support Escalation Management Technical Leadership Training Help Desk

Claim this profile

Harris

Company size

1001-5000 employees

Founded in

1976

Markets

Utilities Software Healthcare Software Local Government Software

Employees live in

Employee count: 1001-5000

Full Time

Senior Customer Support Specialist

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Employee count: 1001-5000

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