Implementation Technician

Shift Hours: 5:00pm to 2:00am IST

Job Location: Remote, India

Responsibilities:

• Diagnose and troubleshoot technical problems, providing effective solutions promptly.
  - Examine and debug code to identify the root cause of reported issues.
  - Collaborate with development teams to implement code modifications and fixes.
  - Contribute to knowledge bases to enhance the efficiency of the support team.
  - Work closely with support and development teams to provide insights into recurring technical issues.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or relevant experience.
  - Proven experience in a support or development role, with a focus on troubleshooting technical issues.
  - Proven coding and debugging skills in languages relevant to products.
  - Excellent problem-solving abilities and attention to detail.
  - Effective communication skills, both written and verbal.