Sales Development Representative (SDR)

Business Unit:

Bizmatics is a leading healthcare technology company providing integrated EHR (Electronic Health Records) and Practice Management solutions to medical practices across the United States. Our flagship product, PrognoCIS, empowers providers with specialty-specific workflows, telemedicine tools, revenue cycle management, and patient engagement solutions, helping practices improve care delivery and operational efficiency

Job Summary:

We are seeking high-energy, motivated Sales Development Representatives (SDRs) to join our Pre-Sales team, focused exclusively on outbound lead generation. This is a commission-based role with the opportunity to directly impact the company’s revenue pipeline by generating qualified leads through multiple outbound channels.

As an SDR, you will be the first point of contact for potential customers, primarily medical practices and healthcare providers in the US—introducing PrognoCIS and booking qualified discovery calls or demos for the Sales team.

Work Mode: Remote

Shift Timings: 07:30pm to 04:30am IST
Location: Mumbai – Remote

Key Responsibilities

• Outbound Prospecting:
  • Identify, research, and target potential prospects (clinics, solo providers, group practices, etc.) through email campaigns, cold calling, LinkedIn, and other outbound channels.
  • Use tools such as CRM, prospecting platforms, and intent data to build and segment targeted outreach lists.
• Lead Qualification:
  • Engage prospects in meaningful conversations to identify their needs, pain points, current systems, and decision-making timelines.
  • Qualify leads against defined ICP (Ideal Customer Profile) and hand them off to the Sales Team for demos.
• Pipeline Generation:
  • Consistently meet or exceed monthly and quarterly qualified meeting targets.
  • Maintain accurate and timely records of prospect interactions and progress in the CRM system.
• Market Intelligence:
  • Gather feedback from prospects to provide insights into market trends, competitive landscape, and messaging effectiveness.
  • Continuously refine outreach strategies based on results.
• Collaboration:
  • Work closely with the Sales and Pre-Sales teams to align on qualification criteria, messaging, and follow-up strategies.
  • Participate in regular team meetings to share learnings, challenges, and wins.

What We Are Looking For:

• Minimum 2–3 years of outbound SDR / cold calling / lead generation experience, preferably in SaaS or healthcare technology. Comfortable working in US time zones (Night Shift, IST).
• Excellent verbal and written English communication skills; confident in engaging with US-based prospects over phone and email.
• Strong understanding of outbound sales techniques — cold calling, email sequencing, LinkedIn prospecting, etc, sales navigator and Zoom Info or similar platform.
• Candidate would have a target of 10-15 qualified meetings/demo’s with the sales team monthly.

What Would Make You Stand Out:

• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and prospecting platforms is a plus.
• Understanding of healthcare workflows, EHR systems, or medical practice operations will be an added advantage.

Soft Skills/ Behavioral Skills:

1. Excellent Communication Skills (Written & Verbal)

2. Working Independently.

3. Critical Thinking

Benefits:

• Annual Public Holidays as applicable
• 30 days total leave per calendar year
• Mediclaim policy
• Lifestyle Rewards Program