Sr. Technical Engagement Manager

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is looking for a Senior Technical Engagement Manager to join our team and help some of our largest customers run their hacker-powered security assessments. This role entails the comprehensive management of HackerOne Assessment projects, including interfacing with clients and leading internal initiatives to bolster HackerOne Assessments' capabilities. As a Senior Technical Engagement Manager, you are the owner of end-to-end delivery of HackerOne Assessment engagements. You will work closely with customers to scope, plan, source, schedule, and report on security assessment engagements. You will be an active participant in strategic business decision-making and ownership in establishing security testing standards to expand the capabilities of HackerOne Assessments.

This is a technical delivery role and reports directly into the Senior Manager, Technical Engagements. The job can be performed remotely, but does require availability based in EMEA / UK hours.

What You Will Do

• You will lead the effective and efficient delivery of large, complex security engagements. These including HackerOne Pentests, HackerOne Challenges, attack surface reconnaissance, and more.

• Scope technical engagements based on customer and testing needs.

• Find creative solutions to conduct optimal security testing in the face of situationally unique limitations.

• Train and educate your teammates on your security specializations and expertise.

• Develop testing program plans for HackerOne technical engagements that align with customer goals and drive desired outcomes and results.

• Maintain, enhance and develop testing methodologies for various different types of attack surfaces.

• Represent HackerOne’s Assessment delivery process and methodologies to customers’ business leaders and executives.

• Build relationships with key stakeholders both internally and within customer organizations

• Source engagements from an extensive and growing network of world-class security talent.

• Work independently to manage multiple customer engagements in different delivery phases, alongside developing scalable efficiencies.

• Ensuring quality and technical accuracy for all customer deliverables produced during an engagement.

• Present technical findings and vulnerability details to our customers’ business stakeholders during wrap-up calls.

• Maintain accurate activity documentation and communication with cross-functional teams.

Minimum Qualifications

• 5+ years information security industry experience in penetration testing or similar security assessment work

• 3+ years in a customer-facing role in cybersecurity

• You are a passionate expert in cybersecurity and have security testing specializations and expertise

• A background in ethical hacking/pentesting on bug bounty programs

• Comfortable working cross functionally with the common goal of customer value driving interactions

• Expertise in various penetration testing methodologies

• Possess an energy for change and default to action vs. inaction

• A desire to mentor colleagues and collaborate with leaders inside and outside immediate team

• Demonstrated ability to translate complex technical concepts into language that is understood by non-technical audiences

• Motivation to achieve company wide OKRs and KPIs with ownership of results

• Must be based remotely in UK or Ireland. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Public contributions to and/or achievements in the security community (CVEs, bug bounty recognitions, maintainer of open source tooling)

• Relevant offensive security certifications (eg: OSCP, OSCE, CEH, CompTIA Security+)

Compensation Bands:

UK: $72k-$80k GBP

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.