This is a remote role, operating under Pacific time.
Key Responsibilities
- Design and implement test/control group frameworks for paperless billing campaigns
- Partner with marketing stakeholders to define target audiences and exclusion criteria
- Respond to ad hoc analytical questions from business stakeholders
- Build and maintain dashboards to track test performance and key metrics
- Provide guidance on test design methodology and statistical rigor
- Document campaign performance and communicate results to non-technical stakeholders
- Support CX-related marketing campaign tracking and analysis
- Contribute to billing migration analytics projects, including customer segmentation and complexity tiering
- Assist with general marketing performance analysis and insights
Job Qualifications
- SQL - Strong proficiency required for data extraction and analysis
- Experience designing and analyzing A/B tests and test/control experiments
- Ability to create clear, actionable dashboards and reports
- Strong data quality and validation skills
- Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
- Experience managing high volumes of ad hoc requests
- Self-directed with ability to work independently
- Strong attention to detail and documentation practices
- Snowflake - Experience with cloud data warehousing
- Tableau - Dashboard creation and data visualization
- Databricks or Jupyter Notebooks - For exploratory analysis and documentation
- Background in marketing analytics, particularly campaign measurement
- Experience with customer segmentation and targeting
- Familiarity with churn analysis and retention metrics
- Previous work in subscription-based businesses a plus.
- Remote position with preference for Pacific Time Zone candidates
- Collaborative team environment with regular touchpoints
- Reporting to Analytics leadership team
- Close partnership with Marketing team stakeholders
- Flexible work arrangement with project-based workload
- Work on high-visibility initiatives impacting millions of customers
- Opportunity to shape testing methodologies and analytics frameworks
- Collaborative environment with experienced analytics and marketing professionals
- Potential for extended engagement through 2027
- Flexibility to contribute to multiple strategic projects
