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GleanGL

Field Operations Manager (Strategic)

The world’s most advanced AI platform for the enterprise.

Glean

Employee count: 201-500

United States only

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About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role:

Glean is seeking a Field Operations Manager to be the operational and analytical backbone for the Strategic sales segment, supporting our sales team aligned to our largest and most complex customers and prospects.

You will:

  • Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions
  • Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions
  • Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls
  • Lead the design and build of reporting and dashboarding for the Strategic segment
  • Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
  • Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year
  • Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
  • Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV

About you:

  • 5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
  • Experience building strong relationships with sales leadership and executives
  • Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations.
  • Significant experience with Salesforce reporting and dashboarding
  • Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences.
  • Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities.
  • Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist.

Location:

  • This role is US remote

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Glean

Learn more about Glean and their company culture.

View company profile

The world’s most advanced AI platform for the enterprise.

  • Powerful deep learning models understand your company’s information and users’ queries.

  • Your unique enterprise knowledge graph understands people, content, and interactions.

  • Connect to all enterprise knowledge and enforce the existing permissions of your data sources.

Glean was founded by a seasoned team of former Google search engineers and industry veterans, who wondered why we don’t have an easier way to find what we need at work.

In our personal lives, we have tools to help us find pretty much whatever we need. Why don’t we have the search tools we need at work? And that was the beginning of Glean.

We’re a team of curious and creative people who want to help each other get big things done, so we can help other teams do the same.

Our values

  • Make it customer-driven: Our customers are our partners. We solve real pain points. Our aim is to wow our customers and help our admins, end users, and their company succeed.

  • Make it happen: We are dependable, gritty, and bias toward action, focusing on delivering high-quality, impactful work today without losing sight of our long term goals.

  • Make it better: We continually make our product, company, and ourselves better. We are owners who constructively question the status quo and normalize giving and receiving feedback.

  • Make it together: We are one team. We work with integrity, transparency, trust, and respect. We celebrate diversity of thought and opinion. We help each other through ups and downs.

Employee benefits

Learn about the employee benefits and perks provided at Glean.

View benefits

Retirement benefits

401k with company match

Learning and development budget

Learning stipend to grow and achieve goals

Healthcare benefits

Competitive medical, dental, and vision coverage

Generous vacation

Flexible PTO and flexible hours for a transparent culture

View Glean's employee benefits
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Glean

Company size

201-500 employees

Founded in

2019

Chief executive officer

Arvind Jain

Employees live in

View company profile

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