Sales Operations Manager

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!

Our Values

Best Life

We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

Growth Mindset

We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.

One Team

From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.

INTRODUCTION

ABC is seeking a highly analytical and execution-focused operator to join our Revenue Operations team as Sales Operations Manager. Reporting to the Director of Sales Operations, this individual contributor will take primary ownership of commercial reporting, territory planning, revenue modeling, and sales technology effectiveness across the Sales organization.

This role is central to improving revenue predictability, operating discipline, and data integrity. The ideal candidate combines strong financial modeling skills with deep Salesforce expertise and a structured approach to scaling sales operations in a high-growth SaaS environment.

WHAT YOU’LL DO

Own Commercial Reporting & Performance Visibility

• Take primary ownership of core commercial reporting across bookings, pipeline, conversion, productivity, attainment, and forecast accuracy

• Build and maintain executive-level dashboards and reporting frameworks

• Ensure a single source of truth across Sales performance metrics

• Drive consistent KPI definitions across Sales, Marketing, and Finance

• Surface trends, risk signals, and performance gaps proactively

Lead Forecast Governance & Revenue Modeling

• Own weekly forecast cadence and pipeline inspection processes

• Build and maintain revenue forecasting models and scenario analyses

• Conduct variance analysis and identify risk drivers early

• Improve forecast accuracy and reduce variability quarter over quarter

Drive Territory Planning & Capacity Modeling

• Design and refine territory segmentation and account distribution models

• Partner with Sales leadership to optimize coverage and balance opportunity

• Build capacity and productivity models to inform quota setting and headcount planning

• Conduct white-space and market opportunity analysis

• Continuously evaluate territory performance and recommend adjustments

Own Sales Tech & Systems Effectiveness

• Serve as primary owner of Salesforce effectiveness and data integrity

• Ensure adoption and optimization of core sales tech stack

• Identify workflow inefficiencies and implement scalable system improvements

• Maintain clear process documentation and lifecycle governance standards

• Partner with cross-functional stakeholders on system enhancements and automation

Strengthen Sales Process & Operating Discipline

• Design and refine scalable sales processes across segments

• Maintain rules of engagement and territory governance frameworks

• Support launch readiness for new products and pricing

• Improve CRM hygiene and compliance standards

WHAT YOU’LL NEED

• 6–10+ years of experience in Sales Operations, Revenue Operations, or GTM Operations

• Strong experience owning commercial reporting in SaaS environments

• Advanced financial modeling skills (forecast modeling, capacity planning, scenario analysis)

• Demonstrated experience designing or optimizing territory and coverage models

• Deep Salesforce expertise and hands-on system configuration familiarity

• Strong understanding of SaaS productivity metrics (ramp, attainment distribution, coverage ratios, conversion rates)

• High analytical rigor with ability to translate complex models into business decisions

• Experience influencing Sales leadership through structured data and insights

• Builder mindset with comfort operating in ambiguity

AND IT’S GREAT TO HAVE

• Experience supporting multi-segment or global sales organizations

• Exposure to compensation plan inputs or incentive modeling

• Experience implementing or optimizing GTM tech stacks

• Experience scaling operational rigor in high-growth environments

SUCCESS IN THIS ROLE LOOKS LIKE

• Sales leaders operate from a trusted and consistent commercial reporting framework

• Forecast accuracy improves and variance is proactively managed

• Territory coverage is balanced and aligned to opportunity

• Capacity planning becomes data-driven and forward-looking

• Salesforce data integrity and adoption materially improve

• Sales execution becomes more structured and predictable

And more! – so many benefits we couldn’t even fit them all here!

Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $110,200 -- $124,600 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions.

WHAT’S IN IT FOR YOU:

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset

• Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!

• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam

• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!

• Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement

• Medical/Dental/Vision coverage

• EAP – we get you help when you need it. Period.

• Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16

• And more! – so many benefits we couldn’t even fit them all here!

At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement.

ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: 

ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com

About ABC Fitness

ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.

From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com