The IT Support Associate will provide technical assistance, troubleshooting IT issues, and ensure smooth functioning of all systems, networks, and hardware across the organization.
Requirements
- 3-6 years of experience in IT support or service desk roles
- Strong knowledge of Windows OS, MS Office, networking fundamentals, and system configurations
- Hands-on experience with hardware installation and troubleshooting
- Familiarity with LAN/WAN, routers, switches, and Wi-Fi troubleshooting
- Good understanding of antivirus, security tools, and backups
- Excellent communication, problem-solving, and customer service skills
- Ability to prioritize tasks and work under minimal supervision
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
