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GetixHealthGE

Patient Support Team Lead

GetixHealth is a leading provider of revenue cycle management (RCM) solutions, offering comprehensive services to healthcare providers to enhance financial performance and patient experience.

GetixHealth

Employee count: 1001-5000

Salary: 40k-44k USD

United States only

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The Patient Support Center Team Lead is responsible for leading the team to meet and exceed patient expectations regarding customer service, providing backup support, and ensuring department goals are met. The Lead spends roughly a quarter of their time on standard tasks and workflows to assist with volume and review live data to identify areas for improvement or support.

Requirements

  • High school diploma or GED required
  • Bachelor's degree preferred
  • 1+ year of experience in a Patient Support Center preferred
  • 2+ years of experience in customer service or healthcare settings required
  • Previous leadership or team lead experience preferred

Benefits

  • Comprehensive Health Coverage
  • Life & Disability Insurance
  • 401(k) Plan
  • Paid Time Off (PTO)
  • Flexible Benefits

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 40k-44k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About GetixHealth

Learn more about GetixHealth and their company culture.

View company profile

We're passionate about transforming the healthcare revenue cycle, acting not just as a service provider but as a dedicated partner to healthcare innovators. Since our start in 1992, we have grown into a leading force in the industry, actively managing the revenue cycle for over 400 providers and 15,000 physicians. Our mission is to enable improved care through our core of transformative solutions, which include a proprietary software suite and teams of dedicated, direct-hired staff.

We believe in a partnership approach that goes beyond the traditional vendor-client relationship. By combining our tenured leadership with a drive to innovate, we have created the industry's most flexible and scalable private infrastructure. Whether it's through our comprehensive revenue cycle management services, our commitment to compliance and security, or our focus on patient experience, we are dedicated to helping healthcare organizations revitalize their financial health and streamline their operations. We are proud to support our clients with a team that is as compassionate as it is skilled, ensuring that every interaction reflects our commitment to excellence.

Employee benefits

Learn about the employee benefits and perks provided at GetixHealth.

View benefits

401(k) Retirement Savings Plan

401(k) plan with company match.

Flexible Shifts

Various shift schedules available.

Employee Referral Bonus

Lucrative employee referral bonus program.

Comprehensive Health Coverage

Group medical, dental, and vision plans available.

View GetixHealth's employee benefits
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GetixHealth

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