GenesysGE

Analyst, SOX Compliance

Genesys is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses, offering both cloud-based and hybrid cloud software.

Genesys

Employee count: 5000+

India only

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title :Analyst, SOX Compliance (IT General Controls)

Job Description

We're looking for a team player, go-getter with ambition, with focus and strong understanding of IT
controls. The Senior Analyst, Internal audit, based in India, will work to promote Genesys’ Sarbanes-Oxley
(SOX) compliance efforts. This is an individual contributor role.
Responsibilities:
Assists and supports the organization with initial compliance with and ongoing preparation,
testing, and monitoring of conformance to requirements of Sarbanes- Oxley legislation

Assist in SOX planning, scoping, and risk assessment for IT applications with close
collaboration with business process owners and external auditors

Conduct IT applications walkthroughs and controls testing according to established audit
standards

Develop high-quality process narrative for in scope applications and audit testing
documentation

• Evaluate audit findings and coordinate remediation of activities
May be responsible for providing guidance, coaching and training to other employees
within job area. May manage projects at this level, requiring responsibility for the
delegation of work and the review of others' work product.

Enhances relationships and networks with senior internal/external partners who are not
familiar with their business area's subject matter, often requiring persuasion or clear
explanation of data and concepts. Adapts style to differing audiences and often advises
others on difficult matters.

Requirements:
• B. Tech (C.Sc) or BSc IT
• 2+ years of IT audit experience
Experience on Control testing of IT Managed Application Controls (ITAC), IT General
Controls (ITGC) and Business Process controls

• CISA, CISM, CISSP, ISO certification would be an added advantage
• Experience on functional testing, Control Gaps analysis and SDLC reviews
• Strong analytical and problem-solving skills
• Proficiency in MS Excel, Word and PowerPoint

Ability to handle multiple priorities and deadlines, with high standards for quality, accuracy,

and attention to detail

  • Ability to work independently and as a member of the team in a fast-paced environment
    • Strong written and verbal communication skills

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

India +/- 0 hours

About Genesys

Learn more about Genesys and their company culture.

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At Genesys, we empower more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We've been a global leader in customer experience and cloud contact center solutions since 1990, serving thousands of SMB and enterprise customers across six continents. Our journey began with a vision to revolutionize how businesses connect with their customers, and today, we're proud to be at the forefront of the experience economy.

Through our innovative AI-Powered Experience Orchestration platform, Genesys Cloud, we deliver the future of CX to organizations of all sizes. This all-in-one solution, born in the cloud, enables businesses to provide empathetic, personalized experiences at scale. We believe in the power of AI and automation to not just make interactions more efficient, but to make them more human and personalized. Our platform helps organizations connect every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. We're passionate about helping businesses differentiate themselves with the right customer experience at the right time, driving stronger workforce engagement, efficiency, and operational improvements. We offer a suite of solutions including Genesys Cloud CX, Genesys Multicloud CX, and Genesys DX, catering to diverse industries such as banking, government, healthcare, retail, and insurance. Our commitment to innovation is relentless, and we continuously update our platform with new features and improvements to ensure our customers are always equipped for the future. We're not just a technology provider; we're a partner dedicated to helping businesses build trust and loyalty by orchestrating smarter, more connected experiences.

Employee benefits

Learn about the employee benefits and perks provided at Genesys.

View benefits

401(k) Retirement Plan

Retirement savings plan.

Work From Home Policy

Option to work remotely.

Dental Insurance

Coverage for dental care.

Vision Insurance

Coverage for vision care.

View Genesys's employee benefits
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Genesys

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Genesys hiring Analyst, SOX Compliance • Remote (Work from Home) | Himalayas