Executive Program Manager

Job Description Summary

Job Description

Roles and Responsibilities:

Establish program governance, critical implementation and operational processes, and templates to manage and monitor the overall project deliverables, ensuring they meet the Customer requirements and are fully risk assessed.

Implement robust processes and formal reporting arrangements in which to track and monitor project outcomes against the agreed plans and agreements between GEHC and the customer i.e. KPI metrics, project and operational risk, cost and program reports, variation process / control, etc.

Coordinate with IT and clinical teams to integrate GEHC solutions with existing systems (e.g., EHR, Central Monitoring Units), leveraging near real-time data to enhance patient care.

Establish both internal and external operational mechanisms to manage long-term project liabilities and profitability to ensure safety, quality, and profitability objectives for the program are met.

Organize and support program/technical/operational reviews with customer and generate regular program updates for internal management.

Primary customer interface to GEHC for all matters relating to the Partnership agreement, and building a long term, strategic alliance with all levels of the Customer to add value.

Function as customer advocate to internal management, maintaining cognizance of all program issues. Work closely with other GEHC businesses and account management teams to ensure clear communication throughout the enterprise.

Develop and deliver training programs for clinicians and staff to ensure effective use of GEHC patient monitoring systems

Lead change management initiatives to drive adoption, addressing resistance and ensuring alignment

Proactively identify patient monitoring workflow opportunities and build consultative programs to solve challenging problems

Provide support to Project teams in identifying and reviewing contractual Terms and Conditions, identifying potential operational risks in implementing and delivering the Contractual commitments.

Required Qualifications

• Bachelor’s degree
• Minimum of five (8) years of enterprise program management experience, both in Healthcare or Public and Private Partnership Projects and Operational or Service leadership roles.
• Solid healthcare IT acumen & strong analytical skills with knowledge of healthcare service lines, P&L centers, balance sheets, capital & operational planning in a Healthcare setting.
• Proven project and portfolio management skills. Experience in successfully delivering Public and Private Partnership / Managed Equipment Service projects operationally.
• Experienced in communication with all levels of internal and external customer organizations, including upper management and leading cross-functional and customer / supplier teams.
• Proven record in developing strong customer relationships, with excellent networking, facilitation, and negotiation skills.
• Experience with managing resources, conflict resolution, problem solving, understanding of budgets and other related project management techniques.
• Excellent verbal and written communication skills with ability to communicate complex business issues in a clear and concise manner.
• Experience anticipating challenges or roadblocks and successfully mitigating those risks while achieving desired outcomes for client and GEHC.
• Proficiency in project management methodologies (e.g., PMP, Six Sigma, LEAN); PMP certification is a plus but not required.
• Must be willing to travel 30% nationally.
• Experience with clinical workflows and technology as it relates to the patient monitoring and remote monitoring space

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No