Gazelle Communications, a pioneer in the Everything-as-a-Service has an opening in the Sales - Field Sales business unit. Our mission at Gazelle since day 1 is to both transform and make accessible the future of Connectivity and Communications - for everyone, everywhere! We're helping businesses across the nation transform their customer and employee experience, and empowering workforces to work smarter.
Gazelle is looking for an Enterprise Account Executive (AE) that has a successful track record in the field selling Unified Communications and Contact Center solutions. You will be placed at the forefront of our evolution and tasked with driving and executing Gazelle's enterprise market. As an integral part of our enterprise business, you will be tasked with understanding the communications needs of large-scale customers and designing solutions to meet their unique business needs. Gazelle is the trusted provider of secure and reliable cloud-based unified communications and contact center solutions to thousands of businesses operating in over 100 metro markets.
The Account Executive (AE) is responsible for generating business revenue through the acquisition of new business. Deliver on revenue target quotas on a quarterly basis with new logo and conversion revenue accountabilities.
Responsibilities
Utilizes prospecting skills to identify potential clients and generate new logo revenue. This includes but is not limited to networking with partners and contacts, conducting industry research, mining social media and applying technology and solution-oriented product knowledge to identify strategic sales opportunities and generate new business.
Conducts opportunity assessments of client base and sales territory to proactively understand new client needs and develop in-depth account plans to meet quarterly revenue targets.
Uses client, prospect, and partner feedback to implement a strategy to expand product opportunities within account base. Maximizes the total value of solutions sold through deeper penetration of accounts, actively using all appropriate resources to win additional business; land and expand.
Works collaboratively with sales leadership, sales engineering, consulting, POD SMEs and others to build interactive components and presentations which outline features, benefits and unique selling points to the prospect to include SOW and RFPs which fall within established margin requirements.
Develops strong relationships with other business units and partners to include Genesys and Microsoft Sales representatives to create joint target account strategies and corresponding marketing activities, which result in new business opportunities.
Works closely with Project Management and Practice Teams to ensure successful post sales implementation and contractual fulfillment.
Collaborates with Client Success Managers (CSM) to ensure a high degree of client satisfaction with products and services.
Ensure requested weekly pipeline hygiene is followed and project timelines are met.
Maintain acute business acumen when interacting with internal and external peers, to include partners and customers.
Responsibilities
Bachelor’s degree in business or related field preferred.
Minimum of 5 years related experience in selling and positioning technology products and software solutions in a high touch, consultative selling environment.
Minimum of 5+ years of experience in CCaaS or Cloud sales experience.
Strong technical knowledge of contact center technology including dialers, ACDs, IVRs, WFO and multi-channel.
Strong account planning and management skills, including mature negotiation skills.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
Experience in delivering client-focused solutions based on customer needs.
Ability to discuss, understand, and work within complex projects and processes.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent listening, negotiation, and presentation skills.
Excellent verbal and written communications skills.
Must be self-directed and self-motivated.
Strong organizational and time-management skills.
Ability to coordinate and orchestrate both internal and customer meeting preparation and planning.
Gazelle is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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