The Systems Manager will lead and oversee system operations, application environments, and service management for a large-scale Medicaid Management Information System (MMIS) program. The role involves close collaboration with district stakeholders, vendors, infrastructure teams, architects, and database administrators.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 7+ years of experience in systems management, or IT operation roles. Experience working in public sector or Medicaid environments.
- Hands-on experience with large-scale enterprise systems (preferably MMIS or similar healthcare platforms).
- Proven experience with ITIL practices and strong understanding of service management frameworks. ITIL v4 Certification or equivalent.
- Excellent leadership, communication, and stakeholder management skills.
- Strong understanding of system observability and proactive monitoring tools.
Benefits
- Health (medical, dental, vision) benefits start on day 1 of employment.
- Company match 401K and other benefits available within months of starting.
- Flexible vacation policy after ninety (90) calendar days of employment.
- Company provided computer for work use.