Program Coordinator

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

The Program Coordinator is an important role within the Enterprise Program Management team, designed to provide foundational experience in managing enterprise programs. This position supports the end-to-end lifecycle of programs by ensuring they are structured effectively, launched with the right resources, tracked consistently, and closed out with accurate reporting and auditing. The coordinator plays a key role in keeping program momentum by preventing delays, supporting communications, and reducing administrative workload for Program Managers.

In this role, the Program Coordinator works closely with Program Managers, Enterprise Leadership, and global partners to improve collaboration and program consistency. Responsibilities include maintaining dashboards and trackers, preparing customer-facing updates, coordinating documentation, and supporting cross-regional processes such as onboarding and revenue-sharing compliance.

What you'll bring to assure your success:

• Experience in service, installation, or design of audiovisual and presentation systems
• Background in program or project management, ideally in a corporate or enterprise environment
• Proficiency with dashboards, trackers, reporting systems, and advanced Smartsheet skills
• Excellent organizational, communication, and collaboration abilities in complex team environments
• Understanding of job financial reports with the ability to control costs
• Strong decision-making, negotiation, and customer relationship skills
• Ability to read, write, and present information effectively in small groups and customer settings
• Ability to communicate effectively and diplomatically across multiple cultures and time zones
• Competence with math, rate/ratio/percentage calculations, and international currency conversions
• Strong problem-solving skills in standardized situations
• Certifications: CTS required; Smartsheet expertise required. CAPM or ACP preferred (expected to earn during tenure). CPP or CPC considered a plus
• Operates between the Enterprise Program Management Team, Enterprise Leadership, and the
• GPA, serving as a bridge to improve collaboration and communication
• Supports Enterprise Program Managers by handling tracking, reporting, and administrative tasks, reducing their workload so they can focus on strategy and higher-level priorities.
• Improves organizational efficiency across tasks, schedules, and deliverables.
• Ability to adjust or deviate from procedures, when necessary, with oversight from the Enterprise Program Manager and Global Delivery Supervisor.

Why Should You Apply? At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.