At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.
The Associate Program Manager is responsible for managing customer programs focused primarily on a single lifecycle engagement while ensuring alignment between sales, project delivery, and service teams within the assigned scope of responsibility.
This role serves as an entry level program management position within the FORTÉ Program Management organization and is designed to develop future Program Managers through direct ownership of smaller programs and tactical engagements. The Associate Program Manager maintains program visibility, facilitates communication between stakeholders, and ensures program activities are executed in alignment with customer expectations and FORTÉ standards.
Typically, will focus on single lifecycle (Sales, Projects, or Service), programs with defined scope and limited organizational complexity. May also focus on smaller scale or repeatable multi-site initiatives and programs that may include coordination with regional FORTÉ business units or global delivery partners for smaller scale international deployments
What you'll bring to assure your success:
- Bachelor’s Degree preferred
- 1 to 3 years of experience in project management, program management, audiovisual integration, unified communications, digital workplace technologies, or related technical services
- Experience in project management, project coordination, engineering coordination, service delivery coordination, or technical account support is beneficial
- Demonstrated ability to manage tasks, Timelines, and cross functional stakeholder communication
- Strong communication, organizational, and customer relationship skills
- Ability to interpret engineering documentation, project schedules, and operational reports
- Familiarity with program or project management frameworks (PMI or equivalent) preferred
- Ability to exercise sound judgment in structured environments and escalate issues appropriately
- Proficiency in Microsoft Office Suite, Microsoft Teams, and program or project tracking tools
- Certified Associate in Project Management (CAPM) required within 12 months of hire
- CTS (Certified Technology Specialist – AVIXA) required within 12 months of hire
Why Should You Apply? At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.
The benefits of ownership At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.
Here’s a look at what we offer:
- Healthcare, vision & dental coverage to keep you and your family well
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
- Employer-paid life and disability insurance for added peace of mind
- 401(k) with company match to invest in your future
- Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
- Tuition reimbursement and ongoing learning opportunities to support your growth
- Employer-paid employee assistance program to care for your physical, mental, and financial health
- Paid time off that helps you truly disconnect
FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.
