Compute - Project Manager - E

This is a Virtualization Server Hosting Engineering position in Enterprise Technology.

Virtualization Hosting service enablement

Capacity Management

• Conduct capacity planning and forecasting for the platforms, including Compute/Virtual Machine (VM), memory, storage, and network resources, to ensure scalability and prevent resource exhaustion
• Analyze resource utilization trends and make recommendations for infrastructure scaling, consolidation, or optimization
• Collaborate with application teams and stakeholders to understand future demand and project capacity needs
• Develop and maintain capacity models and reports to support strategic planning

Automation & Efficiency

• Develop automation solutions (scripts, playbooks) for repetitive VMware/OSV tasks, including configuration changes, VM management (like snapshot removal), auditing, remediation and integration with ticketing systems

• Leverage automation to enable delivering operator updates and changes efficiently at scale

• Implement Site Reliability Engineering (SRE) principles and practices to improve overall platform stability, performance, and operational efficiency

• Role Based Access Control deployment and auditing

• Namespace and Resource Quota management (CPU, Disk and Storage)

Observability, Monitoring, logging and Troubleshooting

• Implement and maintain comprehensive end to end observability solutions (monitoring, logging, tracing) for the VMware/OSV environment, including integration with tools like Dynatrace and Prometheus/Grafana

• Explore and implement Event Driven Architecture (EDA) for enhanced real time monitoring and response

• Develop capabilities to flag and report abnormalities and identify "blind spots" in observability

• Perform deep dive Root Cause Analysis (RCA), potentially utilizing available tooling, to quickly identify and resolve issues across the global compute environment

  • Find the needle in a haystack/unhealthy bit in the compute universe (Globally) for faster time to resolution

• Monitor VM health, resource usage, and performance metrics proactively

• Monitor for unusual activity that might indicate a compromise or misconfiguration

Solution Design & Consulting

• Provide technical consulting and expertise to application teams requiring VMware/OSV solutions

• Design, implement, and validate custom or dedicated OSV clusters and VM solutions for critical applications with unique or complex requirements (e.g., specialized appliances)

Knowledge Management

• Create, maintain, and update comprehensive internal documentation and customer facing content to facilitate self-service and clearly articulate platform capabilities

Support

• Participate in L1 – L3 level support to Operations teams environmental related issues. Monthly after hours and weekend work will be required