FLRemote Monitoring & Diagnostics Engineer
Fluence Energy is a global leader in energy storage products, services, and AI-enabled digital applications for renewables and storage, aiming to transform the way the world is powered for a more sustainable future.
KEY RESPONSIBILITIES:As a part of the RMDC Engineer, you will:- Act as the remote owner for large-scale BESS sites across the globe- Be the primary point of contact for all operational and technical issues reported via alarms or customer calls- Monitor, diagnose, and troubleshoot a wide range of systems and components including: • Battery Management Systems (BMS) • Power Conversion Systems / Inverters (PCS) • HVAC & Chillers • Ubuntu/Linux Servers • SCADA Systems • Networking Devices: Cisco Routers, Switches, and Firewalls- Coordinate with Field Service Engineers (FSEs), regional operations teams, and technical specialists to resolve incidents within SLA timelines- Ensure safety-first practices during all remote maintenance or guidance provided- Maintain accurate and complete logs, site tickets, and professional service reports within Fluence's service management platform- Proactively identify and implement process improvements to increase uptime, response time, and cost-efficiency- Escalate persistent issues and provide detailed feedback to Engineering, Product, and Installation teams for design and system enhancements- Support planned preventive maintenance (PPM) activities remotely and ensure minimal site disruptions- Participate in continuous knowledge sharing and training to maintain system-wide familiarity across all deployed configurations
SHIFT & TEAM STRUCTURE:- Based in Bangalore, working in a 24/7 rotational shift model including weekends and holidays- Part of a global critical response team responsible for uninterrupted remote site management year-round- Support is provided to all Fluence assets across Americas, EMEA, and APAC regions
IDEAL CANDIDATE QUALIFICATIONS:- Bachelor’s degree in Electrical, Mechanical, Electronics, or Computer Engineering (BSEE, BSME, BSCE), or Licensed Electrician- Minimum 2-3 years of experience in remote O&M or technical support roles in Energy Storage, Power Generation, or Industrial Automation- Proven hands-on experience in monitoring and remote troubleshooting of: • Battery Management Systems (BMS) • Power Conversion Systems (PCS) / Inverters • HVAC/Chiller and Cooling Systems • Ubuntu/Linux OS Servers (RHCSA certification preferred) • Cisco networking devices (CCNA certification preferred) • SCADA and industrial communication protocols (MODBUS, OPC, BACnet, etc.)- Comfortable in high-pressure environments with a focus on uptime, service quality, and customer satisfaction- Excellent verbal and written communication skills with a strong customer-first approach- Experience working with incident management and ticketing systems- Strong documentation, reporting, and analytical skills using Microsoft Office and service platforms- Physically capable to support field teams if needed (lifting up to 40lbs, climbing ladders/steps, etc.)- Willingness to work rotational night shifts, holidays, and support weekends as part of a 365-day operational team
WHY JOIN FLUENCE RMDC?- Be a part of the core global operations team that supports the clean energy transition- Work on cutting-edge energy storage technologies- Grow your career in a high-impact, technical role with opportunities to cross-train and collaborate globally- Contribute to improving energy grid stability, sustainability, and resilience worldwide
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Job type
Full Time
Experience level
Mid-level
Location requirements
Hiring timezones
India +/- 0 hoursAbout Fluence
Learn more about Fluence and their company culture.
We are Fluence, a global market leader in energy storage products and services, and cloud-based software for renewables and storage. Our journey began in January 2018, when Siemens and AES, two industry powerhouses and pioneers in energy storage, joined forces to create a new company dedicated to innovating modern electric infrastructure. This powerful combination brought together the scale, experience, breadth, and financial backing of two of the most respected names in energy storage. Our mission is to create a more sustainable future by transforming the way we power our world. We believe in solving complex energy challenges, building lasting partnerships with our customers, and recognizing the importance of the entire power ecosystem in forging a path to make a sustainable future a certainty.
At Fluence, we bring proven energy storage products and services, alongside digital applications for renewables and storage, to support the modernization of energy networks globally. We pride ourselves on being a partner that can deliver at a global scale, backed by the most experienced and knowledgeable team in the world. Our team has a deep understanding of the complexities of modern power markets, customer needs, and local market challenges. We offer a comprehensive ecosystem of offerings designed to drive the clean energy transition. This includes modular, scalable energy storage products, extensive service offerings, and AI-enabled SaaS products for managing and optimizing renewables and storage assets, regardless of the provider. We are committed to helping our customers create more resilient and sustainable electric grids. With a presence in over 48 markets globally and the largest deployed fleet of energy storage projects, we are actively driving change and opening new markets to storage around the world. We are here to collaborate with you, to solve your energy challenges, and to help you navigate the rapidly evolving energy landscape as we collectively work towards a cleaner, more reliable, and sustainable energy future for all.
FLFluence
Company size
1001-5000 employees
Founded in
2018
Chief executive officer
Julian Nebreda
Markets
Employees live in
United StatesSimilar remote jobs
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