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FlexFL

Customer Experience Specialist

Flexbase Technologies, Inc. offers a comprehensive finance platform designed for entrepreneurs, merging business and personal finances into one cohesive system.

Flex

Employee count: 51-200

Salary: 18k-25k USD

CR and US only

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We're building a private bank for business owners. We're re-architecting the entire financial system for entrepreneurs. We need a Customer Experience Specialist to provide premium, white-glove service to our high-net-worth members.

Requirements

  • Fluent English
  • 2+ years in fintech or financial services customer support
  • Availability to work nights and weekends (US business hours)
  • Experience with Zendesk, Salesforce, or similar CRM tools
  • Strongly Preferred: Experience with banking-as-a-service platforms, prior exposure to fraud detection, KYC/AML processes, or financial compliance, documentation or process improvement experience, B2B SaaS or fintech products support

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 18k-25k USD

Location requirements

Hiring timezones

United States +/- 0 hours, and 1 other timezone

About Flex

Learn more about Flex and their company culture.

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Flex is the all-in-one business & personal finance platform designed specifically for entrepreneurs, enabling them to seamlessly integrate their business and personal financial operations. Created to cater to the 1%, Flex expertly manages all transactions—from business revenues to personal expenses—allowing users to optimize their financial lives within a unified platform. This solution is a game-changer for many business owners who often juggle separate accounts and financial tools leading to confusion and inefficiencies.

The innovative features of Flex set it apart in the financial technology landscape. The platform allows for efficient tracking of business revenue in conjunction with personal expenses, thus facilitating an integrated approach to financial management. Users can also leverage Flex’s AI-powered accounts payable software to manage all their bills from a single location, eliminating the friction that often accompanies the separation of business and personal finances. This powerful, comprehensive financial ecosystem not only includes a flexible credit card but also a wide array of financial tools that significantly enhance operational efficiency, helping business owners scale operations, optimize cash flow, and automate various financial tasks. Flex is committed to ensuring that all hours spent on financial management are strategically directed towards growing the business rather than getting caught in administrative tangles.

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Flex

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