Fixter

Fixter is an innovative online platform that has revolutionized the car maintenance industry by providing a convenient and transparent end-to-end service for car owners. The company operates as the UK's first fully digital, door-to-door car maintenance service, designed to eliminate the hassle and uncertainty often associated with traditional garage visits. By leveraging technology, Fixter offers a seamless user experience, allowing customers to book MOTs, servicing, and repairs online with just a few clicks. The platform provides instant, fixed-price quotes, removing the ambiguity of pricing and ensuring customers are fully aware of the costs upfront. This approach tackles a significant pain point in the automotive repair sector, where unexpected charges and a lack of transparency have historically been common issues.

The core of Fixter's service is its unique collection and delivery model. A dedicated driver picks up the customer's vehicle from their home or workplace at a scheduled time, takes it to a pre-vetted, independent garage for the required work, and returns it the same day. This concierge-level service saves customers valuable time and effort. Throughout the process, Fixter maintains clear communication with the customer, providing updates and seeking approval for any additional work that may be required, complete with detailed explanations and costs. The company partners with a network of hundreds of trusted local garages, ensuring high-quality service and workmanship. By digitizing the entire process, from booking and payment to communication and vehicle tracking, Fixter brings a modern, customer-centric approach to a traditionally offline industry, aiming to build trust and provide peace of mind for car owners across the United Kingdom.