Motorpoint

At Motorpoint, the entire car buying experience is designed with the customer at its core. Understanding that purchasing a car can be a significant decision, the company has dedicated itself to being the car buyer's champion. This mission is built on the foundational principles of providing unrivalled choice, value, and service, ensuring that every customer drives away happy. Customers face the challenge of navigating a complex and often high-pressure car market. Motorpoint addresses this by offering a refreshingly simple and transparent process. With thousands of nearly new cars, all under warranty, from over 30 manufacturers, the choice is vast and caters to every budget and need. The company's Price Promise guarantees that customers are getting the best possible deal, removing the stress of haggling and uncertainty. Whether a customer prefers to browse online from the comfort of their home, speak with a knowledgeable team member over the phone, or visit one of the numerous stores nationwide for a test drive, Motorpoint provides a seamless, omnichannel experience tailored to individual preferences.

The commitment to a hassle-free experience extends beyond the initial purchase. Motorpoint prides itself on its relaxed and no-pressure sales environment, allowing customers the time and space to make the right decision for them. Every vehicle undergoes a rigorous quality check to meet the Motorpoint Quality Standard, and comes with the remainder of the manufacturer's warranty or a three-month Motorpoint warranty for added peace of mind. This focus on quality and customer satisfaction is made possible by a dedicated team of over 800 employees, from expert mechanics and technicians to friendly in-store colleagues and a supportive customer service team. The company's internal culture, which has been recognized as one of the UK's Best Companies to Work For, is built on supporting its employees. This supportive environment translates directly into the exceptional service customers receive. By prioritizing its people, Motorpoint ensures that its team is empowered and motivated to deliver the best possible experience for every person who walks through their doors or visits their website.