Program Manager - Global Employee Benefits

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is looking for a highly driven, strategic and proactive Program Manager for Global Employee Benefits to join the People Team. Reporting to the Sr. Director of Global HR Operations and Employee Benefits, you will play a critical role in supporting the development and execution of our roadmap for Global Benefits and Wellbeing aligned to our organizational goals. If you are a strategic thinker with a passion for driving organizational success through inventive benefits, excel in fast-paced settings and seek a position that encourages innovation within a rapidly growing startup, we'd love to connect with you!

This role can be fully remote within the US, ideally working CST or EST hours.

What You'll Do

• Utilize your experience and expertise of benefits and project management to manage projects from initial concept through delivery
• Coordinate resources to ensure projects are delivered both on time and accurately
• Effectively manage multiple, complex projects and deadlines, collaborate with internal and external team
• Serve as the subject matter expert on benefit programs; resolve complex benefit issues, escalations and close them in a timely manner.
• Manage and oversee global compliance and audit related tasks, including reviewing plans for updates and implementing necessary changes to ensure ongoing compliance.
• Facilitate annual audits for benefits, prioritizing changes or improvement plans as needed.
• Provide oversight for 401K and Pension plans to ensure compliance and effective management.
• Conduct effective vendor management activities, including regularly scheduled vendor partner meetings to review improvement opportunities and employee satisfaction, monitor service-related performance guarantee results, execute service improvement plans when necessary, and lead the implementation of new benefit vendors and program changes
• Gather and analyze benchmarking information to ensure our benefit programs are market competitive, and partner with brokers to conduct annual benefit evaluations and provide recommendations on alignment with the global benefits strategy, in collaboration with relevant stakeholders.
• Review and update time off and leave programs on an annual basis or as needed based on local compliance requirements
• Support HR Ops partners with any escalated leave and accommodation requests, offering guidance on compliance requirements
• Design, oversee and ensure the effective execution of global wellbeing programs
• Collaborate with Finance in the development and ongoing management of the annual budget
• As the benefits and wellbeing specialist, develop communication plans and resources that effectively convey benefits programs across the entire employee population
• Develop, support and manage employee-facing benefits programs, policies, and content
• Lead the design, implement and management of well-being programs, including overseeing both content creation and the rollout of the initiatives calendar.
• Create content for and facilitate benefit trainings to partner teams and/or external vendors

Skills We're Looking For

• 5+ years’ experience in benefits in a fast paced organization
• 2-3 years HRIS experience related to benefits preferably in Workday
• Demonstrated expertise in critical thinking, program management, and collaboration within the COE, leveraging data to inform leave and benefit program design.
• Strong organizational skills, attention to detail, and ability to navigate ambiguity to deliver effective solutions.
• Expertise in global statutory benefit requirements
• Proven track record of handling sensitive and confidential data while upholding employee confidentiality and compliance with HIPAA and other global data privacy regulations
• Ability to manage projects autonomously to completion, including working through and with HR, Legal and Vendors
• Proven success in Vendor Management - i.e., hold vendors/consultants/ brokers accountable for customer experience, service delivery and ensuring plans are operating accurately

The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.

This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable.

Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Recharge, reenergize, and pursue personal and professional goals with a 30-day paid leave after 5 years*
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.