Administrative Assistant

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are actively searching for a highly professional, self-motivated Administrative Assistant. This individual will provide general and complex support to multiple engineering leaders in a fast-paced, dynamic environment.

The ideal candidate will be a strong brand ambassador, self-motivated, organized, and confident in their abilities as a professional team member. They will proactively engage with a cross-functional team to learn the business and master the expectations of the role. They will possess sound judgment and will be able to keep a firm grasp of the corporation’s ever-evolving goals, charters, priorities, key players, timelines, and needs. This is a 12-month contract position.

Responsibilities:

• Partner closely with principal and key staff members to align team priorities
• Heavy calendar management
• Be an active participant of the cross-functional administrative team
• Validate, coordinate, and prep travel and executive meetings (including light catering)
• Attend staff meetings, track agendas, actions items, and goals to keep the team on course
• Prepare and edit correspondence, communications, briefs, presentations and other documents
• Conduct research, collect and analyze data to prepare reports and documents
• Organize and facilitate special events
• Manage procurement, expense reports, travel, and other approvals in a timely manner
• Co-ordinate and support aspects of project-based work including site management, budget, recruitment, and new employee on-boarding
• Regularly review operating practices and implement improvements
• Master a flexible work-style, leveraging business messaging applications, video conferencing, and multiple office locations

Requirements:

• 5+ years of experience providing support to leaders in a fast-paced organization Organizational Skills- The ability to manage multiple tasks and priorities efficiently.
• Communication Skills - Strong written and verbal communication skills to interact effectively with colleagues, clients, and vendors.
• Attention to Detail - Ensuring accuracy in all tasks, from data entry to document preparation.
• Time Management - The ability to manage time effectively and meet deadlines.
• Discretion and Confidentiality - Handling sensitive information with care and maintaining confidentiality.
• Technical Proficiency - Proficiency with office software and technology, including word processing, spreadsheets, and email.
• Problem-Solving Skills - The ability to identify issues and find effective solutions.
• Adaptability - Being flexible and able to adapt to changing priorities and tasks.
• Professionalism - Maintaining a professional demeanor in all interactions and tasks.
• Teamwork - The ability to work well with others and contribute to a positive team environment.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.