United Kingdom onlyWe’re 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that’s the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!
Are you an experienced Business Analyst looking to take your career to the next level?
We’re on the hunt for experienced Business Analyststo join us in our newValue Stream Business Analyst roles where you’llbe responsible forleveraging analytical techniques to understand and translate value stream needs into clear, concise and testable requirements.
You’ll work closely with the Value Stream Product Owner in the generation and management of the backlog,facilitating communication and collaboration between stakeholders and engineers and will support change end-to-end, from definition and impact assessment through to execution,delivery and business readiness.
We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally.
Core skills were looking for to succeed in the role:
Strong analytical and problem-solving skills
Strong negotiation and influencing skills
Strong workshop and meeting facilitation skills
Strong anticipatory, statistical and information analysis skills
Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of initiatives
Excellent communication and interpersonal skills
Proven interpersonal skills and an ability to influence senior colleagues and peers
What’s involved:
You’ll support the Head of Value Stream in the creation and management of the Value Stream Roadmap
You’ll collaborate with stakeholders and business consultants to understand their needs and translate them into clear, concise, and testable backlog items
You’ll support the definition of change, including benefit analysis, impact assessment and risk analysis
You’ll analyse business problems and opportunities, identifying areas for improvement and defining success measures
You’ll map out and document business processes, identifying areas for improvement in process models
You’llfacilitate communication and collaboration between stakeholders, product owners, and engineering teams
You’llparticipate in sprint planning, daily standups and all other ceremonies
You’ll support the Value Stream Product Owner in the definition and management of the Product Roadmap
You’ll support the Value Stream Product Owner in the refinement and prioritisation of the backlogs, breaking down work ready for iterative development and value delivery
You'll support the Value Stream Product Owner in the maintenance of the backlogs, ensuring it reflects the evolving needs of the Value Stream
You’ll create user stories and acceptance criteria
You'll support engineers and test-engineers in user story understanding, supporting decomposition of user stories into tasks and their estimation and ensure solutions meet the business need
You’ll use business analysis documentation techniques to support team understanding, including use cases, wireframes, flow documents etc
You’ll instigate, prepare, facilitate and lead meetings, workshops and presentations for a wide range of audiences, demonstrating consistently high qualities of communication and strong powers of influence
You’ll collaborate with Value Stream team members to ready work ahead of PI Planning events
You’ll contribute to the setting of standards and processes for the Business Consultancy & Analysis Community of Practice and ensure these are adhered to and best practice is followed to support a fully agile change and development environment.
You’llidentify and support the work required to ensure the adoption and roll-out of change
You’llcomply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
You’ll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times,
Experience & Knowledge
Ability to quickly understand the objectives, structures, operations and policies of a business area
Ability to quickly understand the capabilities and roadmap of a product group and how those capabilities are leveraged to deliver business value
Experience of solution delivery using cloud components
Demonstrated ability to engage both engineers and stakeholders to achieve target outcomes.
Knowledge of business process management, workflow and integration methods and tools
Demonstrable understanding of a range of Business Analysis and Change Management tools and techniques
Proven experience of applying business analysis within an iterative and Agile change framework aligned to Value Streams within close engineering collaboration
Experience in selecting and executing elicitation and documentation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Wireframing, Documentation study and Surveys
Experienced in facilitating change within a value stream setting, to include defining/re-engineering existing and new processes as well as the development of new services and products
Experienced at building relationships with and managing internal and external stakeholders
Ideally an insurance or financial Services background, although other backgrounds will be considered
Knowledge of FCA requirements (including Consumer Duty)
Significant experience in Business Analysis
Skills
Strong analytical and problem-solving skills
Strong negotiation and influencing skills
Strong workshop and meeting facilitation skills
Strong anticipatory, statistical and information analysis skills
Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of initiatives
Excellent communication and interpersonal skills
Proven interpersonal skills and an ability to influence senior colleagues and peers
Qualifications
Business Analysis and/or Business Architecture certification/formal qualification is preferred
Behaviours
Understands, advocates and augments the business and technology strategies — and, more specifically, EA development and service delivery. Is prepared to “sell” the EA process (overall, not just for enterprise technology architecture), its outcome and ongoing results, and to lead the communication or marketing activities needed to ensure enterprise success and use.
Commercially focussed and results driven
Self-motivated and enthusiastic
An organised and pro-active approach
Ability to work on own initiative and as part of a team
A flexible approach and positive attitude
Emphasis on attention to detail and accuracy
Takes initiative to make decisions
Strives to drive business improvements to contribute to the success of the business
So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.
What can we do for you?
People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.
