We're looking for a hands-on Support Engineer who can diagnose complex API issues, guide developers through integrations, and ensure customers succeed with Firecrawl.
Requirements
- 3+ years of experience
- Hands-on experience with backend systems, API integrations, and complex technical problems
- Strong troubleshooting skills
- Clear technical communication skills
- Ability to work closely with Engineering, Product, and Growth teams
Benefits
- Salary that makes sense ($60,000-80,000/year for India-based employees)
- Up to 0.10% equity
- Generous PTO (minimum 3 weeks off required; up to 24 days without approval)
- Parental leave (12 weeks fully paid for moms and dads)
- Wellness stipend ($100/month)
- Learning & Development (expense up to $150/year)
- Team offsites
- Sabbatical (3 paid months off after 4 years)
India
