Implementation Consultant
FinThrive is a healthcare revenue cycle management (RCM) software-as-a-service (SaaS) provider that helps healthcare organizations increase revenue, reduce costs, and ensure regulatory compliance.
Employee count: 1001-5000
Impact you will make
FinThrive’s Customer Onboarding team delivers seamless, high-impact product implementations that elevate customer experience and optimize financial performance. Our innovative, end-to-end revenue management platform empowers healthcare financial teams with a comprehensive, technology-driven view across the revenue cycle.
As an Implementation Consultant, you’ll serve as a trusted technical advisor during product deployments—guiding customers through configuration, workflow optimization, system integration, and product activation. You’ll lead fast-paced, high-volume implementation projects with precision, ensuring every touchpoint reflects our commitment to excellence and client partnership.
What you will do
• Evaluate customer business processes and design high-impact solutions using FinThrive’s technology platform
• Configure, document, and deploy system specifications tailored to customer goals and workflows
• Translate technical and business requirements into functional design documents
• Collaborate with customer technical teams to enable seamless data integration and custom reporting
• Lead system and user acceptance testing to ensure solution readiness and accuracy
• Troubleshoot configuration or deployment issues, escalating as needed for timely resolution
• Serve as a subject matter expert on product functionality, configuration, and deployment best practices
• Champion a consistent, positive customer experience—balancing technical execution with empathetic relationship management
• Coordinate cross-functional delivery teams to ensure timely, high-quality implementations
• Manage multiple concurrent implementations with professionalism, transparency, and efficiency
• Set and manage customer expectations with clear communication and proactive planning
• Contribute to internal process enhancements that elevate delivery efficiency and customer success
• Oversee implementation documentation, customer data acquisition, and system readiness checkpoints
• Uphold a high standard of customer engagement through every phase of the implementation journey
What you will bring
• 3+ years of experience in the hospital revenue cycle, product implementation, or health IT
• Proven success managing client-facing technical projects in a high-volume delivery environment
• Excellent communication and stakeholder management skills
• Exceptional problem-solving, time management, and organizational capabilities
• Ability to adapt quickly, work independently, and thrive in a fast-paced, collaborative setting
• Bachelor’s degree required
• Willingness to travel up to 25%
What we would like to see
• Extensive experience implementing or supporting complex SaaS solutions within the healthcare space
• Proven background in hospital revenue cycle operations or healthcare consulting, with the ability to bridge strategy and execution
• Demonstrated success working with leading EMR/EHR platforms
• Strong analytical skills and comfort navigating enterprise-level system integrations in a client-facing consulting capacity
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.
FinThrive’s Core Values and Expectations
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
• Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
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Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
© 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or relat ed entities. RV092724TJO
finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
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Full Time
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Open to candidates from all countries.
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About FinThrive
Learn more about FinThrive and their company culture.
At FinThrive, we are pioneering the future of healthcare finance by breaking the cycle of inefficiency with our groundbreaking, end-to-end revenue cycle management (RCM) platform. Through relentless innovation, we are revolutionizing how healthcare organizations manage their financial ecosystems. Our intelligent, SaaS-based platform is meticulously designed to address every transaction and patient experience holistically, creating a connected and frictionless revenue journey. We leverage the power of advanced technology, including embedded artificial intelligence, machine learning, and robotic process automation, to transform complex financial processes into streamlined, automated workflows. This technological prowess allows us to predict and proactively prevent revenue loss, a critical challenge in today's healthcare economy. Our solutions are built on a foundation of decades of industry experience and are designed by revenue professionals, for revenue professionals, ensuring they are not only technologically advanced but also intuitively aligned with the real-world needs of healthcare providers.
Our commitment to innovation extends to our data-driven approach. The FinThrive platform unifies disparate data sources, including our own solutions, EHRs, and third-party data, into a comprehensive enterprise-grade data lake. This provides an unprecedented, holistic view of all revenue processes, enabling healthcare leaders to identify the root causes of revenue leakage and make informed, strategic decisions. By integrating intelligent analytics directly into workflows, we empower teams with the insights needed to optimize performance, enhance user satisfaction, and drive significant revenue growth. We've delivered over $10 billion in net revenue and cash for our 3,200+ customers, demonstrating the transformative value of our technology. By making healthcare finance smarter and smoother, FinThrive is not just improving the bottom line for providers; we are uplifting the entire healthcare system, ensuring its financial resilience and paving the way for a future where providers can focus on what matters most: delivering exceptional patient care.
Tech stack
Learn about the tools and technologies that FinThrive uses to build, market, and sell its products.
FinThrive employees can create an account to update this tech stack.
Employee benefits
Learn about the employee benefits and perks provided at FinThrive.
Life Insurance
Company-paid life insurance.
Paid parental leave
12 weeks of paid parental leave.
Flexible time off (FTO)
Unlimited paid time off for employees.
Dental (Cigna)
Dental coverage provided through Cigna.
FinThrive
Company size
1001-5000 employees
Founded in
2016
Chief executive officer
Hemant Goel
Markets
Employees live in
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