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Files.comFI

Onboarding Engineer (Remote – U.S.)

Files. com is a unique cloud platform that empowers organization, collaboration, and insightful file logistics.

Files.com

Employee count: 11-50

Salary: 95k-150k USD

United States only

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The Onboarding Engineer is the architect of first value, responsible for designing secure file workflows, standing up identity, hardening networks, integrating APIs, and proving ROI fast. This role requires deep, hands-on engineering with customers' IT teams and involves designing production architectures, enterprise surface area, and real technical depth.

Requirements

  • Design production-ready deployments
  • Map requirements into robust architectures: identity, access, encryption, automation, retention, and auditability.
  • Author cutover plans with throughput targets, back-pressure handling, retry logic, and verification (checksums, manifests).
  • Implement identity & access correctly
  • Stand up SAML/OIDC SSO with Okta/Azure AD; configure SCIM for lifecycle provisioning.
  • Model least-privilege RBAC, groups/roles, device/IP policies, and MFA posture.
  • Integrate and automate
  • Connect storage backends (e.g., S3/Blob), enterprise systems, and endpoints.
  • Use our REST API and webhooks to build event-driven automations; script glue in Python/PowerShell/Bash when needed.
  • Harden the network path
  • Work through real-world constraints: egress proxies, TLS versions/cipher suites, DPI/IDS appliances, MTU/path issues, DNS/CAA/CAA misconfigurations, and IP allowlists.
  • Validate performance end-to-end: parallelism, window sizes, chunking, and timeouts.
  • Teach, document, and scale
  • Run admin training and technical handoffs; produce crisp diagrams, runbooks, and KB articles.
  • Feed patterns back to Product & Engineering; turn one-off fixes into repeatable playbooks.

Benefits

  • 100% Paid Health, Dental & Vision
  • 401(k) with 4% Company Match
  • Equity Grants for Every Employee
  • Paid Parental Leave
  • 20 PTO Days + 11 Holidays + Full Company Winter Break
  • $1,000 Signing Bonus
  • Modern Apple Laptop
  • Anniversary Gifts
  • Team Travel to NYC, Austin, Nashville, Miami, and more

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 95k-150k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Files.com

Learn more about Files.com and their company culture.

View company profile

Files.com is a unique cloud platform that empowers organization, collaboration, and insightful file logistics. We believe that files matter and that data should be secure, accessible, and easy to understand.

Our business is fully remote, profitable, and fast-growing with more than 2,000 enterprise customers, small businesses, and governmental entities.

We've been able to achieve a rare combination of high double-digit annual growth and industry-leading profitability by recruiting a highly skilled team. If you're an experienced and successful engineer, designer, salesperson, marketer, or if you wish to play another key role in our business, we want to hear from you.

Employee benefits

Learn about the employee benefits and perks provided at Files.com.

View benefits

Generous vacation

πŸŽ„ 11 Company Holidays per year and πŸ– 20 PTO/Vacation days

Equity benefits

Every employee gets equity, so you are rewarded for your best work.

Retirement benefits

πŸ’° 401(k) with generous matching to help you invest in your future.

Healthcare benefits

You'll get full πŸ₯ Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too)

View Files.com's employee benefits
Claim this profileFiles.com logoFI

Files.com

Company size

11-50 employees

Founded in

2008

Chief executive officer

Kevin Bombino

Employees live in

View company profile

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Files.com hiring Onboarding Engineer (Remote – U.S.) β€’ Remote (Work from Home) | Himalayas