- Act as a domain expert for Finance & Accounting support processes, ensuring accuracy and compliance across activities such as Accounts Payable, Accounts Receivable, and Record-to-Report tasks.
- Review financial transactions, emails, and case queues to ensure timely and accurate processing in line with organizational accounting policies.
- Provide constructive, data-backed performance feedback to F&A associates based on audit findings, monitoring results, and compliance assessments.
- Prepare and deliver precise and timely finance quality reports, including error trend analysis, compliance metrics, and audit summaries for leadership teams.
- Analyze F&A performance data continuously and recommend actionable process improvements to enhance transaction accuracy, turnaround time, and compliance rates.
- Investigate and document root causes for financial discrepancies, errors, and escalations, maintaining a detailed analysis log aligned with audit trails and feedback mechanisms.
- Update and maintain performance dashboards and tracking systems (e.g., SLA trackers, Prompt, internal quality systems) to ensure accurate reporting of key financial KPIs such as SLA adherence, processing accuracy, and productivity.
- Participate in regular calibration, audit alignment, and quality review sessions to maintain consistency in F&A quality measurement standards
- Collaborate closely with Trainers, SMEs, Operations, and Compliance teams to support knowledge sharing, continuous improvement, and capability building across F&A processes
Senior Executive
EXL is a global leader in analytics, AI, and digital solutions, dedicated to empowering industries.
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About EXL
Learn more about EXL and their company culture.
EXL is a global leader in analytics, AI, and digital solutions, dedicated to empowering industries. Founded in 1999, the company has evolved from a business process outsourcing provider to a recognized partner for data-driven transformation. With a talented workforce of over 57,000 professionals located across more than 50 delivery centers worldwide, EXL leverages advanced analytics, deep domain expertise, and digital technologies to design innovative solutions that achieve better business outcomes.
EXL’s client base includes prolific players in insurance, healthcare, banking, and logistics, providing tailored analytics and AI solutions that address core business challenges. The company prides itself on its commitment to sustainability and corporate responsibility, often highlighting the importance of community engagement and environmental stewardship. Furthermore, with a significant emphasis on enhancing customer experiences through data intelligence, EXL continues to demonstrate leadership in the market, serving more than 150 Fortune 1,000 clients and delivering significant operational efficiencies and transformation across various industries.
EXL
Company size
1001-5000 employees
Founded in
1999
Chief executive officer
Rohit Kapoor
Markets
Employees live in
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