South Africa onlyIn this role you will be responsible for completing interactions with our customers by resolving product or service problems and providing world-class customer service.
Requirements
- Supporting customers across the wider business
- Providing world-class customer service to both new and existing customers
- Providing sales support to customers
- Continual learning of products/services
- Following clear instructions and guidelines to investigate, resolve and process high volume customer enquiries
- Delivering accurate information on products and services to ensure consistency across the organisation
- Identifying and understanding customer needs in order to provide a consistently high-quality service
- Contribute to the workstream to deliver objectives to agreed business targets
United States