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Exclamation LabsEL

Implementation Specialist - Remote - Provision IAM

Provision IAM (formerly Exclamation Labs) is a digital solutions agency specializing in Identity and Access Management (IAM) for financial institutions, offering its flagship Provision® platform to enhance security, streamline operations, and ensure regulatory compliance.

Exclamation Labs

Employee count: 11-50

Salary: 80k-125k USD

United States only

About Provision IAM

Provision IAM is a trusted leader in SaaS-based Identity and Access Management (IAM) solutions, with over 28 years of experience serving financial institutions and other regulated industries. We empower organizations to streamline digital operations and strengthen identity access security through technical excellence and client-focused problem-solving.

As we continue to grow, we seek a skilled and motivated Implementation Specialist to join our fully remote team. This role is ideal for someone who thrives on client interaction, excels in technical implementation, and is passionate about delivering outstanding customer experiences.

The Role

As an Implementation Specialist, you will serve as the vital link between our IAM/IGA platform and our financial institution clients. You’ll be responsible for configuring our SaaS solution to meet unique customer requirements, ensuring smooth and timely deployments, and acting as a trusted advisor throughout the implementation process.

Requirements

Key Responsibilities

  • Partner with new customers to understand their specific needs and objectives

  • Configure our IAM/IGA platform to align with client requirements.

  • Map data between disparate systems and implement appropriate access controls

  • Perform light querying and scripting to customize implementation.s

  • Become a subject matter expert (SME) on our platform and the middleware it leverages

  • Provide professional, responsive support throughout the implementation process.

  • Document client configurations and contribute to implementation best practices

Qualifications

Required:

  • Technical aptitude with the ability to master new systems and concepts

  • Experience with data mapping, light scripting, or system configuration

  • Strong problem-solving skills and attention to detail

  • Excellent communication skills and experience in customer-facing roles

  • Ability to work independently in a fully remote environment

  • Passion for learning and becoming a subject matter expert

Preferred:

  • Experience in IAM, IGA, RBAC, or adjacent technical fields

  • Background in financial services or experience working with banks/credit unions

  • Quality Assurance or software testing experience

  • Familiarity with API integration concepts

  • Experience with middleware platforms

Why Join Provision IAM?

  • Competitive Salary: $80,000 – $125,000 annually, based on experience and qualifications

  • Comprehensive Benefits: Company-paid insurance coverage

  • Retirement Plan: Simple IRA with company match

  • Remote Setup: Company-provided equipment for practical remote work

  • Work-Life Balance: Flexible work opportunities within a remote-first culture

  • Impactful Work: Play a key role in enhancing security and compliance for financial institutions

  • Professional Growth: Collaborate with a talented team shaping IAM/IGA best practices and innovations

Additional Requirements

  • Must be legally authorized to work in the United States

  • Must be proficient in English, both written and spoken

Our Ideal Candidate

We’re looking for someone who can blend technical expertise with excellent client relationship skills. Our ideal candidate enjoys solving complex problems, is comfortable becoming a subject matter expert on our platform, and thrives in a customer-facing role. We welcome candidates from diverse backgrounds, including those with QA engineering experience looking to transition into implementation roles.

Diversity & Inclusion

Provision IAM is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where all employees feel valued, respected, and empowered. We welcome applicants of all backgrounds and identities, including but not limited to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, and veteran status.

Ready to Make an Impact?

Apply today and help us empower financial institutions with secure, client-driven IAM solutions. Please submit your resume and a brief cover letter explaining why this role interests you and how your experience aligns with our needs. We look forward to hearing from you!

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 80k-125k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Exclamation Labs

Learn more about Exclamation Labs and their company culture.

View company profile

Provision IAM, formerly Exclamation Labs, is a digital solutions provider with extensive experience in the financial and regulatory sectors. For over a quarter of a century, the company has assisted organizations in managing digital operations and optimizations. Provision IAM specializes in creating enterprise-level digital solutions, with a significant focus on Identity Access Management (IAM) for community banks and credit unions. The company's flagship product, Provision®, is an IAM platform designed to automate common overhead tasks, thereby improving employee productivity, ensuring robust security, and reducing the time required for audit preparation. This platform is specifically tailored to the unique workflows of financial institutions, helping them meet evolving regulatory compliance requirements.

Provision IAM's approach combines deep expertise in financial technology (FinTech) with a commitment to innovation. The company transitioned from primarily offering service-based web application and software development to delivering SaaS products that empower clients to manage processes themselves. This strategic shift, marked by the rebranding in 2022, underscores their dedication to advancing Identity Security solutions. Their services aim to streamline business processes, integrate with core processors and policy administration solutions, and provide the necessary functionality for financial institutions to operate effectively in the modern digital ecosystem. The team at Provision IAM, located across various states in the U.S., comprises individuals with diverse backgrounds who share a common passion for their work, ranging from creative design to highly technical development. They emphasize a collaborative approach, working closely with clients to deliver tailored solutions that address complex challenges and drive impactful results.

Employee benefits

Learn about the employee benefits and perks provided at Exclamation Labs.

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Competitive salaries

Offers competitive salaries.

Company-paid insurance benefits

Provides company-paid insurance benefits.

Simple IRA plan with company match

Offers a Simple IRA plan with a company match.

Fully Remote Work Options

Provides fully remote work options for eligible roles.

View Exclamation Labs's employee benefits
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Exclamation Labs hiring Implementation Specialist - Remote - Provision IAM • Remote (Work from Home) | Himalayas