IAM Engineer - Operations

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

We’re seeking a detail-oriented IAM Engineer-Operations to help maintain and optimize our IAM/IGA platform infrastructure. The ideal candidate will be responsible for day-to-day operational support including monitoring system health, troubleshooting technical issues, and managing incident response – while ensuring compliance with security policies, regulations, and operational needs. This person will help optimize access management processes across the organization as well.

What You’ll Do:

• Monitor platform performance and identify potential issues before they impact operations.

• Investigate and resolve technical problems through systematic troubleshooting.

• Manage and prioritize support tickets according to severity and business impact.

• Provide clear documentation and status updates on resolved issues.

• Escalate complex problems to appropriate teams while maintaining accountability.

• Generate and analyze performance reports to identify trends and improvement opportunities.

• Collaborate with cross-functional teams to ensure platform stability and reliability.

• Streamline IAM processes through automation and advanced technologies.

• Enforce IAM policies, standards, and controls to address related threats and vulnerabilities.

• Collaborate with senior leadership to evaluate and recommend IAM best practices for enterprise security strategies.

• Stay current with industry trends and emerging technologies to recommend enhancements.

• Collaborate with internal teams to assess and optimize IAM-related workflows and processes.

• Drive initiatives to increase the reliability and efficiency of IAM operations.

• Facilitate training and knowledge transfer sessions on IAM utilization.

• Identify opportunities to simplify architecture and workflows to enhance user experience and enable rapid innovation in workforce IAM.

What You’ll Need:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• 3+ years of experience in IAM or related IT security roles.

• Strong expertise in IAM concepts, RBAC, and protocols (SAML, OAuth, OIDC).

• Experience integrating IAM solutions with cloud platforms (AWS, Azure, GCP).

• Strong understanding of regulatory compliance requirements (e.g., SOX, HIPAA, GDPR).

• Advanced understanding of business processes, internal control risk management, and IT controls.

• Ability to identify and evaluate complex business and technology risks.

• Experience with access certification, role management, and segregation of duties (SoD) controls.

• Excellent analytical, problem-solving, and communication skills.

• Ability to navigate complex, multi-stakeholder environments with a collaborative mindset.

Bonus Points:

• Experience with identity solutions such as SailPoint Identity Security Cloud (ISC), Saviynt, Okta OiG and Okta Workflows.

• Proficiency in development tools and scripting languages (Java, Python, Golang, PowerShell).

• Familiarity with SIEM/observability tools i.e Splunk, Logscale, LogRhythm, Datadog, Kibana.

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

Right to Work

For detailed information about the U.S. benefits package, please click here.