United States onlyUnder the direct supervision of a Regional or Executive Director, the Program Coordinator provides general and project-specific support within their assigned geographic footprint (Northeast). This role may also provide occasional support to the Vice President (Regional Teams) on an as-needed basis.
The Program Coordinator contributes to mission and program outcomes, ensures adherence to policies and procedures, and assists with special projects as directed. The position also responds to basic information and referral inquiries. Independent judgment is required to plan, prioritize, and organize a diversified workload, while identifying opportunities to improve virtual office practices or procedures. This role involves frequent multitasking, decision-making, and initiative, as well as the ability to coordinate multiple projects simultaneously.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Perform a variety of program support activities within the assigned geographic footprint. Assignments typically involve work requiring knowledge of Epilepsy Foundation programs, operations, and procedures. – 50%
- Provide information, resources, and referrals to support people with epilepsy within the assigned footprint. – 30%
- Maintain operational work plans for all assignments and projects under this position. – 20%
ADDITIONAL DUTIES AND RESPONSIBILITIES
- Interact professionally and collaboratively with EF national office staff as needed.
- Coordinate and/or complete designated projects as required.
- Participate in EF events and activities—both virtually and in person—within the designated geographic territory.
- Maintain accurate and complete constituent records.
- Compile data from multiple sources and produce summary reports as directed.
- Route mail and emails when needed.
- Collaborate with local staff and board members to exchange information and provide administrative support.
- Proofread documents for spelling, punctuation, grammar, and clarity.
- Assist with other duties and special projects as assigned.
EDUCATION REQUIREMENTS
- High school diploma or equivalent required; bachelor’s degree preferred.
- Minimum of three (3) years of related work experience.
- Proficiency in MS Office and other database platforms; willingness to learn new systems as needed.
- Bilingual ability is highly preferred.
- Strong attention to detail and accuracy.
- Ability to prioritize, manage multiple projects, and follow through to completion.
- Capacity to work independently with minimal supervision, demonstrating ownership and urgency.
- Excellent time management, problem-solving, and communication skills.
- Sound judgment and discretion when handling confidential information.
SUPERVISORY RESPONSIBILITIES
- None.
TRAVEL, WORK ENVIRONMENT, AND PHYSICAL DEMANDS
- Part-time position (20 hours per week, Monday–Friday, between 9 AM–5 PM local time).
- Operates in a professional office environment using standard office equipment.
- Regularly required to talk, hear, and use a computer; may involve occasional lifting (boxes, packages, equipment) and moving furniture for meetings.
- Travel and/or virtual meetings throughout the assigned geographic footprint are required, with occasional regional or national travel expected.
- Some evenings or weekends may be required for events or programs.
- Telework privileges may be requested per the standard telework policy; satisfactory performance and customer service are expected.
PAY RANGE
- $18.23 - $19.23
