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EMCDEM

Infrastructure Operations Lead (DevOps & SRE)

EMCD is a leading ecosystem in the cryptocurrency mining and operations field, enabling users to mine and manage digital assets securely and efficiently.

EMCD

Employee count: 201-500

Serbia only

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EMCD is a global technology leader in the crypto industry, best known as the #1 mining pool in Eastern Europe and a Top-10 mining pool worldwide. We are expanding globally and building a comprehensive ecosystem of crypto services, including payment infrastructure, custody, mining solutions and enterprise-grade tools for businesses and institutions. As part of our expansion, we are launching new strategic directions focused on building the next generation of mining and financial infrastructure.

We are looking for a strategic Infrastructure Operations Lead to oversee and evolve our infrastructure capabilities by leading both an established DevOps team and a newly formed SRE function. In this role, you will drive operational excellence across a Platform-as-a-Service architecture supporting 30+ products within a high-load blockchain and fintech environment. You will operate in a global engineering organization of 100+ specialists, shaping reliability, scalability, and efficiency at platform level.

Tech Environment
Bare-metal Kubernetes, Go, PostgreSQL, Kafka, GitLab CI, ArgoCD, Grafana, ELK stack.

Responsibilities

Team Leadership

  • Lead the existing DevOps team and build the SRE team from scratch
  • Hire, onboard, and integrate SRE engineers into the current infrastructure organization
  • Drive professional development, performance growth, and skill planning across both teams

Infrastructure Strategy & Reliability

  • Develop and execute infrastructure strategy supporting 30+ products
  • Ensure 99.9%+ uptime through strong DevOps–SRE collaboration
  • Define and implement unified processes across DevOps and SRE
  • Own incident management leadership and cross-team response coordination

Platform Performance & Scalability

  • Lead performance optimization through automation and observability practices
  • Oversee capacity planning to support business growth
  • Define infrastructure roadmap for scaling toward 40+ products

Operational Efficiency

  • Execute cost-optimization initiatives targeting 20–30% savings
  • Drive vendor evaluation, technical decision-making, and contract negotiations
  • Oversee platform reliability standards (DevOps scope)

Cross-Functional Collaboration

  • Align infrastructure priorities with Engineering, Finance, Compliance, C-level stakeholders, and Support teams
  • Participate in strategic technology evaluation and adoption decisions

Requirements

Core Experience

  • 5+ years in infrastructure engineering/operations
  • 3+ years leading engineering teams in FinTech
  • Proven experience managing DevOps or platform engineering teams
  • Strong understanding of SRE principles and their practical implementation
  • Production-level Kubernetes expertise (bare-metal experience is essential)

Leadership & Strategy

  • Experience integrating existing and newly built teams into one structure
  • Background in infrastructure strategy for enterprise-scale environments
  • Hands-on incident leadership in high-stakes production systems
  • Practical FinOps / cost optimization experience

Technical & Operational Skills

  • Vendor technical evaluation and negotiation experience
  • Strong understanding of performance optimization (DB + application layers)
  • Cross-functional stakeholder management skills
  • Professional English for international collaboration

Nice to Have

  • Leadership in high-load systems (blockchain or financial platforms)
  • IaC ecosystem knowledge (Terraform, Ansible)
  • Observability platforms experience (Prometheus, Grafana, ELK)

What we offer

  • Remote-first company - work from anywhere in the world
  • Fully flexible working hours
  • Extended time off: 20 paid vacation days + 12 bonus days per year
  • 100% paid sick leave
  • Paid English lessons (iTalki)
  • Professional growth support (courses, certifications, training programs)
  • Real impact and ownership in fintech & crypto projects
  • Corporate benefits: EMCD product discounts and mining infrastructure access
  • Payment in USDT
  • Employment via Service Agreement

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

5 years minimum

Location requirements

Hiring timezones

Serbia +/- 0 hours

About EMCD

Learn more about EMCD and their company culture.

View company profile

EMCD is an innovative ecosystem for mining and operations with cryptocurrencies, offering an all-in-one approach for users looking to engage in the digital asset market. The platform boasts a mining pool that is considered one of the largest in Eastern Europe, enabling users to mine various cryptocurrencies such as BTC, LTC, DOGE, and more, with fees starting as low as 1.5%. With over 300,000 clients and a commendable reputation, EMCD facilitates a hassle-free user experience through its reliable, secure, and verified services in over 30 countries.

The company's services are designed to cater to a wide audience, whether novice or experienced miners. They provide a user-friendly interface that allows users to store, exchange, and withdraw their cryptocurrency assets easily. In addition to mining, EMCD features a P2P platform for buying and selling various currencies, which operates 24/7, ensuring that clients have access to their funds and services whenever needed. EMCD aims to maximize users' profits with flexible terms and safety in asset storage, positioning itself as a trusted option in the cryptocurrency realm.

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