Sales Development Representative (fluent German)

In this role, you will be the first point of contact for Element’s prospects (typically German public sector organisations, but also mid-large businesses and open source communities).

You will be responsible for both inbound and outbound (including ABM) sales development, and handle sales opps of fewer than 500 seats. As the only SDR in the business, you’ll work very closely with both the Marketing and Sales functions.

Inbound: You’ll triage Element’s inbound queries, and conduct discovery calls where appropriate. Rerouting low value MQLs will be essential, as will nurturing and converting ICP and other high quality MQLs to SQL/Opp. The primary metric will be ideal customer profile (ICP) MQL -> SQL -> Opp conversion.

Outbound: With support from the Marketing function, you’ll approach key prospects within our ideal customer profile (ICP). The primary metric here will be generating initial qualified meetings (primarily from event invites, or by appointment booking).

Sales support: With support from Sales, you’ll manage good quality leads that are fewer than 500 seats in size through to Closed/Won.

You will report into the Head of Marketing.

RESPONSIBILITIES

• Execute outbound ABM/TAM initiatives to meet or exceed SDR-generated Sales Accepted Opportunity (SAO) targets
• Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
• Effectively manage inbound lead flow of ICP and high quality leads to meet or exceed MQL->SQL->Opportunity conversion targets
• Ruthlessly route lower quality MQLs to self-serve journeys
• Manage and close good quality sub 500 seats leads
• A focus on phone/video contact with prospects, as well as utilising email and social channels
• Partner with Marketing function on ABM and other joint campaigns, and contribute to new initiatives
• Ensure a close working relationship with the Sales function and individual account executives
• Work with AEs to ensure AE-owned SQLs/Opps are well managed
• With the support of the Marketing function, nurture existing ICP prospects to bring them through the pipeline
• Work closely with RevOps to manage, track, and report on all SDR metrics and activities using Chili Piper, Hubspot, SalesLoft and Salesforce
• Participate in documenting all processes in the Element handbook and update as needed with in collaboration with the rest of the Sales team
• Where possible/appropriate attend events to engage with participants, identify opportunities, and to schedule meetings
• Identify and appropriately manage inbound partnership-orientated leads

Requirements

While being passionate about helping customers to buy, you have a strong curiosity and appreciation of open source technology. You are looking forward to making a real impact to the world by distributing tech which addresses concrete and very topical pain points.

More concretely, you need to have:

• Fluent German language skills
• Excellent written and spoken English
• Outbound prospecting experience
• 2-3+ years work experience in a comparable/similar role
• Good technical knowledge, to enable fruitful initial prospect discussions; for example being aware of hosting options, E2EE, federation, open source, open standards, SSO etc
• Positive and energetic phone skills together with excellent listening skills
• Knowledge of business process, roles, and organisational structure
• A track record of successful, credible achievements - you're a natural self-starter, with a desire to grow and win
• Passionate about being a part of Element’s journey - you share our values, and work in accordance with those values
• Proficient in (and/or prepared to self-learn) using Chili Piper, Hubspot, SalesLoft, Salesforce and LinkedIn

Benefits

BENEFITS & PERKS.

• Private Health Insurance / Medical Allowance (depending on the country)
• Plumm Health
• Annual Bonus
• Share Options
• 40 days Annual Leave (including local bank holidays)
• Flexible working hours
• Company Socials (virtual or in person)
• Family friendly environment

You can find a more detailed explanation HERE and you might be eligible for other benefits depending on your location.

ELEMENT VALUES.

We are an open company

We help our customers succeed

We are ambitious

We are bias to action

We trust and look after each other

We leave the world a better place

EQUALITY, DIVERSITY & INCLUSION.

Element does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Your personal data will be processed in accordance with our Careers Privacy Policy.