Dental Billing Coordinator (Customer Based)

At Edge, we’re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That’s why we’ve created a global HR Tech ecosystem platform that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. By making hiring globally easier than hiring locally, we provide businesses access to a broader talent pool and help them accelerate their hiring process. Spread across four continents, we’re a global team disrupting the norms of how people can work together.

Overview

We are seeking a highly motivated Dental Billing Coordinator to join our team. The ideal candidate will have experience in billing and debt collection, excellent customer service skills, and proficiency in managing both inbound and outbound phone calls.

Responsibilities:

• Submit and Process all insurance claims within two days of treatment.
• Batch claims, change printer to Vyne Trellis, process all claims, do all attachments and notes
• Posting Hygiene treatment performed (as needed)
• Post all EFT/insurance checks ,collections on a daily basis
• Once a week or twice per month run report: Procedures not attached to insurance.
• Document all financial arrangements with patients when they are made.
• Collect arranged payments and/or patient co-payments and deductibles.
• Follow up on all unpaid insurance claims 30 days after submission.
• Follow-up on rejected insurance claims and re-submit or appeal any claims needed.
• Submit pre-authorizations when needed.
• Follow up on pre-authorizations
• Post pre-authorizations and forward to the treatment to treatment coordinator supervisor.
• Maintain the collection follow up system (collection calls & letters) on delinquent accounts.
• Work on accounts aging. Make necessary patient contact calls, account letters, account contact notes, and any legal action needed.
• Keep accounts receivable at or below target goal (98%).
• Prepare, review, and send monthly statements for patients with unpaid balances ( Print statements every month, on the first of the month).
• Daily close out:
  
• Prepare deposit slip on a daily basis, and attach the checks.
  
• Calculate the production totals for each provider on the schedule.
  
• After all production is posted and totals are verified send daysheet to file folder

Qualifications/Requirements:

• Previous experience in billing and debt collection is required.
• Excellent communication and interpersonal skills.
• Proficiency in managing inbound and outbound phone calls.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• Experience with any Dental billing software is highly desirable.
• Familiarity with QuickBooks is a plus.
• Attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; additional certification in billing or related field is preferred.

Job Type: Full-time

Timings: 8:00 PM to 5:00 AM (Pakistan Time) - Night-time position.

Fully Remote