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EBSCO Information ServicesES

Contract Administrator

EBSCO Information Services is a leading provider of research solutions, delivering reliable information accessed by libraries and institutions worldwide.

EBSCO Information Services

Employee count: 1001-5000

Salary: 58k-84k USD

United States only

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EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

As a member of the Content Strategy & Administration (CSAdmin) team, this role is responsible for managing publisher and title rights across EBSCO’s content portfolio to support the full content and product lifecycle. The role partners closely with Publisher Relations, Content Licensing, Product Management, Royalties, and Content Management to secure, maintain, and administer high value content for profitable products. Key priorities include interpreting and managing licensing agreements across multiple business lines and providing strong contract administration to maximize the value of EBSCO’s content investments. Success in this role depends on accuracy, cross-functional collaboration, and the ability to support and strengthen long-term publisher partnerships.

This remote position is U.S. based only (excluding U.S. territories).

What You'll Do

  • Capture and update all contractual terms of a publisher licensing contract throughout the contract life cycle (from first signing, through amendments, to terminations)
  • Analyze contractual term changes and their business impact
  • Collaborate and Advise stakeholders of contractual terms
  • Send Reports to internal parties detailing contractual terms
  • Conduct quality control audits to find inaccuracies within the rights data capture
  • Conduct regular audits to reinforce contractual compliance
  • Assist with other duties related to contract activities as requested

Your Team

You will be welcomed as a member of the Content Strategy & Administration team (a team of seven people) and the larger Sales, Content & Publisher Services organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as you enter the role and throughout your career growth at EIS.

About You

  • 2+ years of hands-on experience using an enterprise document management or records management system to organize, track, and maintain controlled documentation in an audit-ready environment.
  • 1- 2 years of experience with MS Office
  • Excel – basic functions including summing/sorting/grouping/filtering columns
  • Access – open/edit/create tables, forms, reports and queries, import/export data

What sets you apart

  • Experience with a contract management system, such as DocuSign or SalesForce
  • High-quality accurate publisher and title data elements to our business and painstakingly strive for excellence in this area (capture, review, reporting and communication)
  • Hands-on experience managing contracts from drafting and negotiation through execution, amendments, and renewals
  • Ability to identify contractual risks, ensure alignment with legal and regulatory requirements, and proactively flag issues before they escalate
  • Ability to work effectively with Legal, Finance, Content Licensing, and business stakeholders to align contract terms with operational and strategic goals

Pay Range

USD $58,490.00 - USD $83,555.00 /Yr.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 58k-84k USD

Experience

2 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About EBSCO Information Services

Learn more about EBSCO Information Services and their company culture.

View company profile

EBSCO Information Services is a leading provider of research databases, e-journals, magazine subscriptions, ebooks, and discovery services tailored for academic libraries, public libraries, schools, corporations, and medical institutions. Headquartered in Ipswich, Massachusetts, EBSCO has been committed to transforming lives through information since its inception in 1944. Originally started as a small subscription agency, EBSCO quickly advanced to become a pivotal entity in the library services industry, specializing in delivering relevant and reliable information across various platforms and formats.

Over the years, EBSCO has built a strong reputation for its innovative approach in how libraries and institutions can meet the diverse research needs of their patrons. With a focus on quality content and superior technology, EBSCO provides resources that empower users to thrive in their academic and professional endeavors. The company's core values include a commitment to customer satisfaction, fostering creativity, and supporting open access initiatives. Today, EBSCO employs over 2,700 people globally, continuously expanding its offerings to include cutting-edge tools that enhance the research experience and support the information goals of public and academic institutions around the world.

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EBSCO Information Services

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