United States onlyJob Description:
Key Responsibilities
Planning and Account Leadership
- Lead the strategic planning process for assigned accounts, aligning client objectives with organizational capabilities.
- Develop and implement account strategies that meet revenue goals, profitability targets, and long-term client satisfaction.
- Facilitate high-level strategic discussions and negotiations with C-suite executives, ensuring alignment with clients’ business aims.
- Serve as the senior-most point of contact for assigned strategic clients, maintaining and enhancing executive-level relationships.
Business Growth and Opportunity Development
- Demonstrate a comprehensive understanding of the client’s industry dynamics, business model, operations, and initiatives to improve revenue, profits, customer and employee engagement, and IT transformation and efficiency.
- Identify and seize new business opportunities within existing client relationships.
- Lead and/or oversee solution development and proposal efforts for new opportunities, ensuring alignment with client needs and organizational capabilities.
- Contribute to firm leadership initiatives and assist in shaping organizational direction.
Operational Excellence and Delivery Oversight
- Supervise the execution of business plans, ensuring consistent and efficient operations across personnel, marketing, customer service, and accounting.
- Provide strategic oversight of multiple engagement teams, ensuring quality and alignment with client expectations.
- Monitor project execution, staffing, and workflow to ensure the operational and financial health of assigned accounts.
- Engage in steering committee meetings and executive governance sessions to guide delivery strategy and guarantee service excellence.
- Manage account profit-and-loss, ensuring proper financial structures and resource allocation.
Client-Centric Culture and Relationship Management
- Guarantee responsiveness to client needs and proactively identify areas for service, staffing, and operational improvement.
- Build trust through transparency, honest dialogue, and consistent communication with clients.
- Promote a client-centric culture within delivery teams, ensuring value-added services beyond standard engagements.
Financial and Resource Management
- Manage account profit-and-loss, ensuring suitable financial structures and resource allocation.
- Oversee expenses related to business/accounts, balancing cost-saving measures with needs.
- Develop and manage budgets to ensure activities are properly funded and aligned with strategic objectives.
Required Qualifications
- Bachelor’s degree required; Master’s degree (MBA or relevant field) preferred.
- 15+ years of experience in business management, consulting, or account management, demonstrating expertise in technology and business transformation.
- 10+ years in a supervisory or management capacity, including experience in managing and growing significant client relationships.
- A proven track record of managing profit-and-loss for large accounts and achieving new business development, revenue, and profitability targets.
- Experience within a global organization of considerable size, scope, and complexity.
- Strong strategic thinking, business acumen, and commercial awareness.
- Exceptional communication and presentation skills, able to engage effectively with C-suite executives.
- Strong analytical and problem-solving abilities for quantitative analysis and decision-making.
- Executive presence with the ability to build trust at senior levels.
- A deep understanding of industry trends, business challenges, and technology solutions.
- Excellence in stakeholder management, conflict resolution, and team leadership.
Success Metrics
- Client satisfaction and retention rates.
- Revenue growth and profitability within assigned accounts.
- Quality of delivery and project outcomes.
- Development of new business opportunities and pipeline growth.
- Team performance, development, and alignment with organizational goals.
Work Environment
- Office environment
- Extensive travel is necessary to meet the requirements of both clients and the organization.
This role is essential to the organization’s success, requiring a leader who can integrate strategic vision with operational execution while sustaining strong client relationships at all levels.
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $91,400 - $169,700.Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
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