Client Partner

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.   

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.

Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.

Location

This is a remote position. You can work from home and be located anywhere in NA

About the role

The role of the Client Partner is to sell Kinaxis Professional to our customers. They will identify and promote Kinaxis solutions and services to assist in solving customer challenges. During the sales process, the Client Partner will work closely with the Sales team (Account Executive, Business Consultant and Industry Principal), and will work with our clients from C-level executives to key operational personnel to structure and sell professional services. The Client Partner team is regionally focused, but based upon the account, the Client Partner may be required to work with the client in multiple geographies. The Client Partner will be responsible for identifying, proposing and closing services sales opportunities for their assigned clients, and will carry both a bookings and a revenue target.

What you will do

• Sell Kinaxis Professional Services to help our clients transform their supply chains, Deploy Maestro
• Activate the new ways of supply chain planning
• Lead discovery workshops to understand client business issues and gaining a shared understanding of the project and develop a design direction
• Coordinate with the PS Delivery teams to ensure that the project is properly scoped and staffed, at an acceptable margin
• Develop Proposals and SOWs, including communicating what would be required in terms of cost, time, and resources to deploy an implementation to client specifications.
• Position and sell follow-on Professional Services Engagements to existing customers
• Maintain relationships with Kinaxis customers
• Build Account Plans and Identifies Sales Opportunities, partnering with our Sales team to close opportunities
• Responsible for meeting PS Bookings and Revenue targets

What we are looking for

• Minimum 7 years of industry experience in large scale implementations in software consulting services, including hands on experience developing SOWs to deploy client projects.
• Experience with supply chain management planning solutions
• Experience in professional services sales with new customers and/or pre-sales support.
• College Graduate w/ 4 yr degree - Business, Supply Chain, computer science, process engineering preferred
• Ability to effectively communicate with executive levels of customer personnel and management
• Ability to sell.
• Requires a “do whatever it takes” commitment to achieve the success of Kinaxis, its Persons and the respective communities
• Strategic and tactical thinking
• Travel 25-50%
• Kinaxis Maestro certification in the role of Contributor, Author, or admin is considered an asset

#Intermediate

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.