Nexthink

Nexthink's journey began in 2004, born from an advanced artificial intelligence research project at the École Polytechnique Fédérale de Lausanne (EPFL) in Switzerland. The founders, Pedro Bados, Vincent Bieri, and Patrick Hertzog, envisioned a way to revolutionize how enterprises manage and optimize their digital workplaces. The initial spark of inspiration reportedly came when an IT head from a renowned watch manufacturer recognized the groundbreaking potential of their research and encouraged them to transform it into a commercial product. This pivotal moment led to the creation of Nexthink, and just two years later, that same watch manufacturer became their very first client.

From these innovative beginnings, Nexthink embarked on a mission to provide IT leaders with unprecedented insights into employees' daily technology experiences at the device level. The company focused on shifting IT from reactive problem-solving to proactive optimization. This user-centric approach, combining real-time analytics, automation, and employee feedback, set Nexthink apart. Over the years, Nexthink has experienced significant growth, expanding its global presence with offices worldwide, including dual headquarters in Lausanne, Switzerland, and Boston, Massachusetts. The company has continuously innovated, introducing new features and technologies to enhance end-user experience and workplace productivity. This commitment to innovation and customer success has solidified Nexthink's position as a leader in the digital employee experience (DEX) management category, a category they are credited with inventing. Today, Nexthink serves over 1,100 customers, impacting the digital experiences of more than 15 million employees globally. Their platform empowers IT teams to see, diagnose, and fix issues at scale, often before employees even notice a problem, ultimately aiming to delight people at work.