Analyst, Operational Analytics

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

Operations Analyst

Remote (Eastern/Central time)

We are unfortunately unable to provide visa sponsorship now or in the future.

The Operations Analytics Analyst will support the analysis, reporting, and monitoring of operational performance across the Take 5 Oil Change network, primary focus on increasing sales/profits and volume across the Take 5 Oil Change network. Reporting to the Manager, Operations Analytics, this role will work closely with Operations leaders and cross-functional partners to transform transactional and operational data into actionable insights.

This is a highly hands-on role ideal for an analyst who enjoys digging into data, building analyses and contributing to operational decisions that have a direct impact on field performance.

Responsibilities:

• Partner with Operations leadership and cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights

• Lead complex analyses to identify operational opportunities, quantify impact, and guide strategic decision-making

• Execute standardized reporting package to pin-point, monitor and optimize shop operations

• Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action

• Collaborate with Regional and District Managers to prioritize initiatives aligned to data-driven conclusions that improve cars per day

• Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting

• Support ongoing KPI reporting and operational performance tracking

• Identify business trends and key drivers impacting operational performance

• Support the development, execution, and measurement of system-wide operational changes

Qualifications:

• Bachelor’s degree in a relevant field

• 1-2 years of internship and/or professional experience in business/operations analytics or commensurate experience

• Strong Excel skills, including advanced formulas and data analysis using large datasets

• Working knowledge of SQL for querying relational databases

• Exposure to operations-focused environments preferred

• Experience building reports, dashboards, and data visualizations

• Strong analytical and problem-solving skills with attention to detail

• Ability to communicate insights clearly and effectively

• Strong organizational and time-management skills

• Self-motivated and comfortable working in a fast-paced environment

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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