DISQODI

Insights Manager

DISQO is a customer experience (CX) platform that provides insights into consumer behavior and advertising effectiveness through its large opt-in consumer data panel. They empower businesses to make data-driven decisions by measuring customer interactions and outcomes across various touchpoints.

DISQO

Employee count: 201-500

Salary: 100k-140k USD

United States only
DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions.
When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it!
We’re looking for a data-driven and innovative insights leader to join our Ad Measurement team to help our customers maximize the impact of their brands. You will plan, execute and help scale ad measurement implementations and continue to build DISQO’s competitive edge by leveraging our unique data sets.
The ideal candidate will have a passion for insights innovation within the digital and media spaces, and a strong background in consumer research and marketing analytics, along with a track record of delighted customers.
The position reports to our Senior Insights Director and will be hybrid based out of our Glendale, CA or New York offices.

What you will do:

  • Customer Advocacy:
  • As the face of DISQO, you will champion our relationship with customers, ensuring full utilization of our solutions and the satisfaction of our users.
  • Research and understand our customer needs, and collaborate with internal cross-functional teams to enable best-in-class and actionable insights via the DISQO platform
  • You know what our customers want - from marketers to agencies to insights, you understand their personal and professional needs and desires
  • You empathize with a marketer’s need to balance art and science, short and long term growth levers, risk and reward
  • Drive the end-to-end process for ad measurement solutions deployment, from initial kick-off to insights delivery.
  • Manage multiple concurrent projects and customers, working autonomously with the necessary members of the extended ad measurement team to deliver our solutions on time, with high quality, and within budget.
  • Be the voice of the customer. Leverage learnings from the front lines to materially contribute to our ongoing product enhancement roadmap.
  • Scale and Process Optimization:
  • Contribute to improving our delivery processes and KPIs.
  • Participate in key initiatives with Sales, Analytics, Product, and other relevant functions to drive performance and customer satisfaction.
  • Help build and adopt data visualization capabilities using tools like Looker, Metabase, Tableau, etc.
  • Help establish automation of insights by leveraging transformed data flows.
  • Other:
  • Beyond that, the sky’s the limit. Know that you will be fully supported to reach your full potential and maximize your impact on DISQO’s future.

What you bring to the role:

  • Bachelor’s degree in the relevant field.
  • 5-7 years of insights management experience in the area of marketing research or marketing analytics
  • Experience delivering Brand Lift studies to large enterprise customers
  • Preferably have a blend of experience within brands and/or agencies
  • Extremely strong understanding of digital advertising principles, delivery, systems, and data, along with the MarTech landscape
  • Broad experience with ad serving platforms across display, video, connected TV, and social
  • Experience handling data formats from DSPs, DMPs, and other third-party cookie-based pixel solutions
  • Sound understanding of multi-touch attribution fundamentals is a plus
  • You embrace roles that give you the opportunity to create the path forward instead of having the path laid out for you
At DISQO, we pride ourselves on having a positive, performance-oriented workplace that includes a flexible hybrid approach, competitive medical benefits, and an amazing vacation policy. Read more about our culture on Glassdoor.
You can learn more about what’s happening at DISQO by visiting the DISQO Developer Blog or the DISQO Company Blog.

Perks Benefits:

·100% covered Medical/Dental/Vision for employee, competitive dependent coverage
·Equity
·401K
·Generous PTO policy
·Flexible workplace policy
·Team offsites, social events happy hours
·Life Insurance
·Health FSA
·Commuter FSA (for hybrid employees)
·Catered lunch and fully stocked kitchen
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to Employees
Note: The benefits noted above are for full time US based employees only.
DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

About the job

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Job type

Full Time

Experience level

Manager

Salary

Salary: 100k-140k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About DISQO

Learn more about DISQO and their company culture.

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Many of our customers in the marketing, advertising, and research sectors face the significant challenge of truly understanding consumer behavior and sentiment in a fragmented digital landscape. They struggle to connect the dots between ad exposure, brand perception, and actual purchasing decisions across various platforms. This difficulty in obtaining a holistic view of the customer journey hinders their ability to optimize advertising spend, measure campaign effectiveness accurately, and ultimately drive brand growth. Customers need a reliable way to access high-quality, first-party data that provides a clear and actionable understanding of every touchpoint and outcome in the consumer experience. Without this, they are often making critical business decisions based on incomplete or siloed information, leading to missed opportunities and inefficient resource allocation.

At DISQO, we address these challenges by providing a customer experience (CX) platform that empowers businesses to understand every customer, every touchpoint, and every outcome. Our platform is built on the industry's largest 100% first-party consumer panel in the U.S., where millions of engaged consumers willingly share their attitudes and behaviors. This allows us to deliver identity-based ad measurement and audience solutions that offer unprecedented clarity into the entire customer journey. We help our clients, which include category-leading brands, agencies, and media companies, to measure the true impact of their advertising by connecting ad exposure with brand sentiment and digital behaviors. This enables them to move beyond traditional metrics and understand the incremental lift their campaigns generate across all platforms, including walled gardens like social media and e-commerce sites. Our solutions for brand lift and outcomes lift provide actionable insights that allow businesses to confidently optimize their advertising strategies, plan smarter, and fuel sustainable growth by making customer feedback an integral part of their decision-making process.

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