Sri Lanka onlyThe ERP Implementation Lead will be responsible for designing, configuring, and delivering the new solution to meet business requirements, covering finance, sales, purchasing, inventory, and integrations. The role combines hands-on technical configuration, project management, and stakeholder engagement, ensuring a successful go-live within scope, time, and budget.
Responsibilities
- Lead the full lifecycle implementation of Microsoft Dynamics 365 Business Central & Sales.
- Own project governance, scope management, risk management, and stakeholder communication.
- Develop and maintain project plans, budgets, and status reporting.
- Manage change requests and scope variations.
- Conduct discovery workshops to capture business processes, requirements, and pain points.
- Design system configuration aligned with industry best practices and project scope.
- Configure Business Central modules: Finance, Purchasing, Inventory, Sales, and Payables/Receivables.
- Configure Dynamics 365 Sales for lead/opportunity management, dashboards, and reporting.
- Implement integrations including: ConnectWise (via mConnect app), HubSpot Marketing Professional, ACSISS Connect for bank feeds, Power BI dashboards
- Implement extensions such as Sales Quoting improvements, Purchase Order automation, and document layouts via third-party integration or custom development.
- Prepare functional specifications for enhancements and validate delivered solutions.
- Define data migration strategy (customers, vendors, items, COA, open balances).
- Oversee data cleansing, transformation, and validation.
- Enable reporting across Business Central & Sales using Power BI.
- Deliver role-based training sessions to finance, operations, and sales teams.
- Support development of SOPs and training materials.
- Drive adoption and manage change resistance.
- Coordinate User Acceptance Testing (UAT) and cutover activities.
- Manage system walk-throughs, test cutovers, and issue resolution.
- Provide on-site hypercare during go-live.
Essential
- 5+ years’ experience in ERP implementation, with at least 3 years in Microsoft Dynamics 365 Business Central / NAV.
- Proven end-to-end project delivery of ERP systems (including finance, inventory, and sales).
- Strong knowledge of financials, supply chain, and CRM workflows.
- Hands-on configuration skills in Business Central and Dynamics 365 Sales.
- Experience with system integrations (e.g., PSA tools like ConnectWise, APIs, third-party apps).
- Proficiency with Power BI reporting and data modelling.
- Excellent stakeholder engagement, workshop facilitation, and training skills.
- Strong project management experience (formal certification such as PMP, PRINCE2, or Agile/Scrum an advantage).
Desirable
- Familiarity with Australian GST requirements
- Familiarity with ACSISS Connect (bank feed integration).
- Previous consulting / partner-side experience.
- Background in IT services or MSP industry operations.
Performance Indicators
- Successful go-live of Business Central & Sales within agreed budget and timeline.
- High user adoption and satisfaction scores post go-live.
- Accurate, reconciled data migrated from legacy systems.
- Reduction in manual rework between systems (measured against pre-project baseline).
- Delivery of required reports and dashboards in Power BI.
By applying for this role, your contact details will be securely stored in our candidate database. If you're not selected for this role, our Talent Acquisition Team may contact you regarding future opportunities that match your profile.Additionally, your email address will be automatically subscribed to our monthly newsletter, as well as special announcements such as upcoming webinars and events that we host. You may unsubscribe from these communications at any time by clicking the Unsubscribe link at the bottom of any of our emails.
AU, LK + 1 more
