Facilities Services Delivery Management, VP

Job Description:

Job Title : Facilities Services Delivery Management

Corporate Title : Vice President

Location : Manila

The purpose of the Facility Manager is to take responsibility for the delivery of all workplace facility services, through the Bank’s Tier 1 and 2 vendor partners, along with any change programmes delivered at a local level, not limited to but including reactive works for both established and ad-hoc services.

The Facility Manager has accountability for delivering the DB Corporate Services vision and strategy, at a country level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialisation, price/value optionality, and leveraging increased automation and the use of technology to ensure Service Delivery and Operations are fully aligned and integrated.

The Facility Manager is accountable for performance outcomes within their assigned work-stream. They will lead their local team providing regional oversight of operations and working closely with Portfolio Performance, Change the Bank and GRE colleagues to ensure client satisfaction, achievement of business goals and close management of risk.

The Facility Manager is accountable for developing and implementing strategies to deliver continuous improvement through implementation of best practices, for execution of transformation and transition projects and for managing service provision through strategic partners and local vendors and vendor management colleagues.

The Facility Manager is a member of the Service Delivery / Operations professions and will provide thought leadership in Service Delivery / Operations, particularly as it relates to their domain experience.

The Facility Services Delivery Manager will develop strong, trusting relationships with leaders within the business and support their team members to achieve trusted advisor status. As a of the Global Real Restate Team they will be a leadership role model and will actively engage with members of the wider Divisional team, at all levels, ensuring employees understand how they are contributing to the delivery of the business strategy and their role in managing and minimising risk, as well as the future direction of the business.

What we will offer you

• A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Competitive Salary
• Attractive Retirement Benefit
• Medical and Life Insurance upon employment
• 20 days Annual Vacation Leaves

Your key responsibilities :

• Service Delivery Management
• Performance Management
• Finance Management
• People Management
• Stakeholder Relationship
• Governance
• Vendor Contract Management
• HSE, Sustainability & Environmental

Your Skills and Experience :

• Educated to degree level or higher (or equivalent) from an accredited college or university (or equivalent)
• Facilities Management qualification or equivalent
• Occupational Safety & Health qualification
• Purchasing & Supply qualification or equivalent
• Experience and/or working knowledge of International Organisation for Standardisation (ISO), ANSI standards or similar

How we’ll support you :

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.