United States onlyWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
We are looking to add aCRM Specialistto ourYourgiteam!
LOCATION:Remote
REPORTS TO:Director of Marketing
PAY:$65k- $75K/ salary
CORE RESPONSIBILITES:
Activate, configure, analyze, andmaintainthe organization’s CRM platform and partners at a high standard. This includes the following:
Creation of Workflows, Triggers, and Automations
Marketing campaigns including drip campaigns and ad-hoc sends
User segmentation
User funnel optimizations to increase conversions during our sign-up process
Assistwith marketing and data capture efforts across all our marketing channels
Contribute tocreative brainstorming sessions and support ongoing concept development for new CRM strategies and marketing campaigns.
Collaborate cross with departments with Marketing, Customer Support, IT, and Product to understand business requirements and translate them into CRM workflows and automations.
Troubleshoot system issues, manage CRM integrations with other platforms/tools, and coordinate with vendors or technical teams as needed.
Maintain data integrity,monitordata quality, perform regular clean-ups, ensureaccuracyandup-to-date records.
Meet deadlines and manage multiple projects simultaneously in a fast-paced environment.
REQUIREMENTS:
Education & Experience:
Bachelor's degree in marketing, Communications, Business, IT/Technology, or a related field (or equivalent practical experience).
2-4 years' related experience in using and administering CRM systems (Salesforce,Hubspot, Zoho,etc)
Strong analytical skills with the ability to interpret CRM data, generate insights, spot trends, and help in creation of reports and dashboards
Experience designing andoptimizingworkflow automation, segmentation, and marketing campaigns
Excellent data management skills with attention to data quality, cleanliness, and integrity
Great communicationand collaboration skills, with the ability to work across multiple teams including marketing, product, social media, and more.
Understanding of data privacy/compliance, user roles, and security permissions in a CRM context
Must be able to work at pace, manage multiple priorities, and create strong working relationships
Must be passionate about pets and helping pet parents find confidence in pet care
A strong desireto get things done, and to a high standard
Experience working in pet care, tech, or consumer-facing brands is a bonus, but notrequired.
PERKS:
Health, vision, dental, long & short-term disability, and Life insurance
A Startup mentality company with stable funding
401k match
Pet Care discounts
Flexible Time Off
Opportunity to grow your career with a network of like-minded professionals
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
