Senior Platform Architect (Braze)

Job Description:

The Senior Platform Architect leads the design and delivery of Braze platform solutions across client engagements. This role focuses on translating marketing and data requirements into scalable, well-structured technical implementations.

Reporting to the Senior Platform Director, you will work closely with delivery, account, and engineering teams to support onboarding, solution design, and ongoing optimization. This is a hands-on role with a strong emphasis on building and improving platform solutions rather than managing teams.

What You’ll Do

Collaboration & Delivery

• Partner with cross-functional teams (account, operations, engineering) to deliver Braze implementations from discovery through launch

• Act as a technical point of contact for clients, explaining solutions and tradeoffs in clear, practical terms

• Align with stakeholders on priorities, timelines, and technical approach

• Support project planning, including scope, timelines, and dependencies

Solution Architecture & Technical Execution

• Gather marketing and technical requirements and translate them into clear solution designs

• Configure data feeds, platform setup, and campaign workflows within Braze

• Troubleshoot data and platform issues using available tools, documentation, and team support

• Contribute to project scoping and estimation to support accurate planning

Continuous Improvement

• Stay current on Braze platform capabilities and relevant marketing technology trends

• Share knowledge and contribute to documentation and best practices

• Identify opportunities to improve processes, tools, or delivery approaches

• Provide guidance and support to less experienced team members when needed

Required Qualifications

• 3+ years of hands-on experience with the Braze platform

• Experience supporting cross-channel marketing (Email, Push, SMS, In-App, or similar)

• Experience in a client-facing or consulting environment

• Bachelor’s degree or equivalent practical experience

Working Style

• Able to explain technical concepts to both technical and non-technical audiences

• Comfortable collaborating across teams and working with multiple stakeholders

• Approaches problem-solving in a structured, methodical way

• Able to manage multiple priorities with support from project or team leads

Nice to Have

• Braze certification or similar platform credentials

• Experience with additional marketing automation platforms (e.g., Salesforce Marketing Cloud, Iterable, Klaviyo)

• Familiarity with APIs, data integration, or data warehousing concepts

• Experience supporting or mentoring other team members

We are an equal opportunity employer committed to building a diverse and inclusive team. If you’re excited about this role but don’t meet every requirement, we encourage you to apply.

The annual salary range for this position is $94,000 - $150,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

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