Senior Premium Customer Support Specialist

Our goal is to overcome language barriers and bring cultures closer together. In order to achieve that goal, we are using our expertise in artificial intelligence and neural networks to create technologies that make communication faster, better, and easier.

DeepL was founded in 2009 in Cologne under the name Linguee, and introduced the first online search engine for translations. Since its inception, Linguee has responded to over 10 billion requests from more than 1 billion users. Summer 2017 saw the launch of DeepL Translator, a free-to-use machine translation system, which, due to its revolutionary neural architecture, provides translations of unprecedented quality. DeepL Translator has already been used by over 100 million people. In addition to machine translation, we are also working on other AI technologies that we will be releasing in the coming months and years.

Allow us to introduce ourselves…

We are a highly efficient and dedicated team of researchers, developers and language experts who understand the importance of communication in a multilingual world and the complexity of automated translation. Collectively, we are fully committed to making DeepL the leading AI language technology company. Our working environment is characterized by a high level of trust and very short decision-making processes. At DeepL, developers themselves are among some of our key decision-makers. While working with us, you will discover huge development potential in some of the most promising and future-oriented fields: Neural Networks, Big Data, Natural Language Processing, Machine Learning, and more. If you have a keen interest for new things such as programming languages, APIs or new technologies, you will also have the chance to put your own ideas into practice.

And that is what motivates us every day: Meaningful work that helps bring people together, combined with an exciting working environment which also offers room for personal development. We value each other highly and are always looking forward to welcoming new colleagues!