United States onlyAbout Us
At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.
With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.
Job Overview
Davies US is looking for an experienced Shared Service Transformation Lead to drive the transformation of our US business, working with senior stakeholders to identify and quantify opportunities then driving them to completion. Reporting to the Group Chief Transformation Officer, you will be required you to organize people, tasks, and resources, and deliver clear reporting on the status, costs and benefits delivered from each project. This role will lead projects commissioned by the Group Executive Committee and as such will require proactive engagement with senior colleagues.
To be successful in this role, you need to be proactive, independent, and takes initiative with consistent follow through, superb communication skills, verbal and written, conducted in a timely manner and display a comfort level working with key people at all levels within an organization. You must have training in Program/Project Management methodology such as MSP, Prince, Agile, Lean, and significant experience of project/program management in large, global, fast-paced environments. And you will also need knowledge of IT infrastructure, risk management and business continuity would be desirable and prior proven team leadership experience. Additionally, you will need to have exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment and high-level attention to detail and problem-solving skills. This role is a full-time, home-based position that under certain circumstances may require up to 10-20% of travel.
Responsibilities and Duties
- Engaging with senior business unit stakeholders to drive programs through identifying business areas for transformation; identifying individual opportunities; fostering agreement on project scopes, budgets, and targets; quantifying impacts and savings and managing project implementation, driving projects to completion and benefits realization.
- Budget management of the program, seeking change requests as appropriate.
- Leading and/or feeding into creation of business cases for change projects.
- Identify resource requirements of current and upcoming projects and support recruitment of relevant resources, where required.
- Responsible for overseeing all activities within your team, ensuring Project Managers & Analysts are delivering a quality service and following Davies’ processes.
- Manage and communicate the delivery of the program.
- Communicate overall progress of the team, including escalation and support the unblocking of issues with PMO and senior management.
- Coach and develop any direct line reports to ensure the teamwork at the highest level.
- Oversight and management of any contract resources.
- Support the overall growth and improvement of project management and the PMO within Davies by sharing best practice and managing lessons learned.
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
Experience and Qualifications
Required
- Training in Program/Project Management methodology – MSP, Prince, Agile, Lean etc
- Significant experience of project/program management in large, global, fast-paced environments
- Knowledge of IT infrastructure, risk management and business continuity would be desirable
- Prior proven team leadership experience
Preferred
- Nearshoring and Offshoring of business activities. Related Insurance industry experience highly beneficial and will be given preference
- Commercial awareness with oversight of multi business cases
- Excellent organizational and communication skills
- Well-developed interpersonal skills
- Leadership training
- Representation at the most senior level within the organization
Knowledge, Skills, and Abilities
- Proactive, independent, and takes initiative with consistent follow through
- Superb communication skills, verbal and written, conducted in a timely manner
- Superior time management skills with capability of working with and meeting deadlines
- Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
- Excellent team player with interpersonal skills
- High level attention to detail and problem-solving skills
- Capable of working collaboratively and independently with minimal supervision
- Exhibit discretion with sensitive and confidential information
- Display a comfort level working with key people at all levels within an organization
Essential Requirements
- Must have US work rights
- Must speak English
- Training in Program/Project Management methodology – MSP, Prince, Agile, Lean etc
- Significant experience of project/program management in large, global, fast-paced environments
- Knowledge of IT infrastructure, risk management and business continuity would be desirable
- Prior proven team leadership experience
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the individual for this job and is subject to change with or without notice.
Diversity and Inclusion
Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
Rewards and Recognition
We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our teammates have moved across into brand new positions to further develop their ideas/projects!
Benefits
- Medical, dental, and vision plans
- 401k plan with employer matching
- Paid Time Off, Sick Leave, and Paid Holidays
- Life insurance, short term, and long-term disability plans
- Amazing Executive and Senior leadership as well as fabulous teammates
Position Type, Work Environment and Physical Demands
This is a home-based, full time, salaried, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand, as necessary.
