At least 8 years of professional experience, with:
- 4 or more years supporting databases, particularly Postgres, in a developer or operations role
- 4 or more years of hands-on experience working in a major cloud offering, with AWS or Azure preferred
- Comfort and experience using a ticketing system such as ServiceNow or Jira to track and plan work, and communicate progress
- Previous customer facing experience in a Solutions Architect or other consulting role strongly considered
- Must possess strong analytical, verbal, and written communication skills; with the ability to explain technical concepts to a wide audience
- Experience with PostgreSQL databases whether on-premise or in the cloud, self-hosted, AWS RDS or Aurora Postgres, Azure Flexible Server, or other managed offering
- Proven expertise troubleshooting, diagnosing, and resolving technical issues
- Understanding of data architecture, relational database concepts, logical and physical database design
- Ability to be visible and present throughout the workday on a remote-first team
- Be available and responsive to handle customer requests, alerts, and other needs as they are discovered
- Ability to quickly size-up a technical situation and formulate a plan to manage Production facing resources
- Skill reading and writing SQL queries, profiling and analyzing query plans, and supporting database users and developers
- Good working knowledge of Linux Operating Systems, shell scripting, and package management in one or more of the major distribution families
- Familiarity with Infrastructure-as-Code (IaC) tooling such as Ansible, Terraform/OpenTofu, or Chef
- A "read the docs first" mentality when it comes to researching and answering technical questions