United States onlyJob Title
Operations CoordinatorJob Description Summary
Job Description
- The Operations Coordinator provides assistance to the Technical Services team to ensure successful service delivery of the client needs. Directly supports the Mobile Facilities Solution team with on-going client and team related responsibilities
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Support the development and implementation of all Engineering specific and general internal controls, general policies & procedures for all Engineering activities.
- Communicate with clients regarding work order statuses and inquiries.
- Assist with resolution of issues and request for services from clients.
- Communicate with Mobile Engineers timely and efficiently regarding client requests, emergencies, and any deliverables.
- Support all Engineering specific A/P, A/R, Payroll and Administrative processes and functions.
- Maintain and manage the accuracy of CMMS systems and various databases.
- Provide on-boarding support and employee data collection of new Engineers including, but not limited to:
- Inform clients of new employee and areas of coverage
- Ensure appropriate client-specific credentials are obtained.
- Collect executed documentation for policies and procedures.
- Manage work request scheduling for Mobile Engineers to align with client needs and demand.
- Provide general troubleshooting assistance for mobile devices, applications, and database access.
- Assist with client invoice preparation, inquiries, tracking and problem resolution.
- Participate in auditing of labor and material charges to confirm accurate billing.
- Assist in the supporting the Engineering infrastructure functions, monitoring and reporting of operational performance.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 68,000.00 - $80,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
