Senior Product Designer

Designers at Crossbeam enable our users to sell more effectively, market to the right audiences, and build the right products. We connect the dots across the myriad of points in our users’ data, giving them insights that guide them to find, close, and keep more customers. It’s part of a new way of doing business called, “Ecosystem-Led Growth” or ELG, and we are searching for the next designer to join our team and help us take on the next biggest step in achieving our company vision. This role will specifically focus on tools that meet our users wherever they work.

Responsibilities Include:

• Team Collaboration. Actively collaborate with your PM and Engineering counterparts on one of our core product areas. Collaborate with the design team to maintain cohesiveness and consistency across the entire product experience. You’ll be expected to engage in critique, co-create when needed, share insights from your user research, and mentor newer designers.
• Planning and Execution. Grasp our long-term company goals and design vision, the understanding you develop about our users through your work, and use that information to develop your team’s roadmap, and deliver towards it.
• Design Deliverables. Create detailed, comprehensive, high-fidelity design deliverables that enable engineering to build polished, performant, and accessible functionality. You know how to design for different platforms and types of embedded tools.
• User Research. Enable a better understanding of our users. You’ll work with users directly for generative and evaluative research and help infuse the insights into your work and that of the broader product team.
• Cross-Discipline Collaboration. Collaborate with brand design to make Crossbeam feel like a holistic continuum across every touchpoint of the customer experience.

Here are some of your traits:

• You have experience and continued interest in designing user experiences for data and analytics-heavy products.
• You’ve worked in a growth design capacity, or sales tech in general.
• You have experience working in a B2B SaaS startup in a similar stage as Crossbeam.
• You can pick up new concepts quickly and can integrate complex user needs into broader business goals.
• You can break down problems into solutions that balance simplicity, power, and flexibility. You know how to scope features effectively, anticipate where things might get complicated, and proactively propose alternatives.
• You can decide between the right kind of fidelity, process, and validation during the design process. You deliver polished work and take pride in sweating the details of your craft.
• You know how to present your work to different audiences. Critical thinking, verbal, and written communication skills.
• You keep an up-to-date portfolio with presentable case studies showing a foundation in typography, interaction and visual design, product sense, and idea generation for digital products. (Unfortunately, we cannot consider applicants who do not submit a portfolio).
• You have a learning and growth mindset: our product development process evolves and iterates alongside the company itself. You have empathy for your coworkers, and the resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your actions, thinking, and work.
• You speak your mind, have no issue raising concerns with company leaders, but are also able to “disagree and commit” when things don’t go your way.
• When you don’t know how to do something, you’ll admit it and make a quick assessment of whether it’s something you can figure out, if you’ll need help, and where that help should come from.
• You just read this whole list and got more excited than concerned.

Interview Process

We go through the same interview steps for all Product Design candidates to instill equity in our hiring process. Our process is designed to learn as much about each candidate, as well as to give candidates a way to learn about what it's like to work at Crossbeam. Topics will range from previous work experiences, problem-solving, and collaboration approaches, to technical skills.

1. First-round phone call with a Crossbeam in-house recruiter.
2. 20-30 minute phone call with the hiring manager.
3. 60 minute portfolio presentation with a cross-functional panel including product design and PDE team participants.
4. 45 minute realtime design collaboration exercise with a member of the product design team. (Not a take-home!).
5. The final Interview is set up to meet multiple folks in succession, here's how we break it up:

• 30 minutes with the PM of the team
• 30 minutes with an engineer of the team
• 30 minutes with the VP of Product

Benefits

This is a salaried* role. In addition, Crossbeam offers:

• Health Care Plan (Medical, Dental Vision)
• Flexible PTO Policy
• Parental leave
• Stock Option Plan
• 401k Plan + Match
• Learning Development Budget
• Coworking Budget
• Generous Wellness Stipend

*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to Crossbeam. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $130,000-170,000Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.